It was very good until…. - The Forge أبو ظبي - Buy Reservations
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😒 3/5 - It was very good until….
By 👻 @Allan S, 09/25/2023 3:00 am
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…..our server Raiyan went off shift. We were staying at The Ritz-Carlton so ate here on the recommendation of a fellow hotel guest. And an enthusiastic member of the restaurant staff. The ambience and open kitchen are very appealing and it’s a popular place to eat. Our amuse bouche and the focaccia bread brought to the table were delicious. Our server Raiyan was extremely friendly and helpful and recommended a red wine for me to have with dinner which was excellent. The starter salads we chose were also very tasty. And then, Raiyan disappeared and things went downhill. I ordered the Waigyu beef cheeks. The cheeks were cooked to perfection and fell apart. The sauce was a little sweet for my taste but that’s probably a personal thing. My wife ordered Waigyu steak and triple cooked chips. Her steak arrived…..but no chips. I immediately enquired where they were and there were lots of apologies but by the time they arrived the steak was almost cold and I’d almost finished my main course as my wife had insisted I go ahead and start! The steak was supposed to be medium but was more medium-well. But that may have been due to the time waiting on the chips! In hindsight, if we’d known the chips would take so long, I should’ve waited and we should’ve sent everything back to start again. The next problem arose when we chose desserts. We asked the new server to give us a few minutes before ordering. We actually left it around 15 mins and then when we came to give our order, our choice ( of 5 items on the menu) we were told was unavailable. Why couldn’t we have been told that when handed the dessert menu? Or even during our deliberation? Anyway, a meal of two halves! Which seemed to coincide with Raiyan being our server and then not…..
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