AppointmentTrader FAQ - Royalton Park Avenue New York - Trade Reservations
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All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Superior Room
- Superior Room (1 Queen City View 350sqft Wifi Nespresso Bigelow)
- Superior Room (1 King City View 350sqft Wifi Nespresso Bigelow)
- Superior Room (2 Queens City View 350sqft Wifi Nespresso Bigelow)
- Any Accessible Room
- Ada Superior Room (1 King City View 350sqft Wifi Sitting Area)
- Any Deluxe Room
- Deluxe King 370 Square Feet Sofabed Floor To Ceiling Windows
- Grand Deluxe King 525 Square Feet Sofabed Floor To Ceiling
- Grand Deluxe Terrace (1 King City View 525sqft Wifi Terrace)
- Any Suite
- Manhattan Suite (1 King City View 700sqft Wifi Living Area)
- Park Avenue Suite (1 King City View 775sqft Wifi Living Area)
- Any Executive Suite
- Royalton Suite (1 King City View 980sqft Wifi Living Rm Sofabed 2)
- Royalton Suite Terrace (1 King City Vw 980sqft Wifi Terrace)
- Any Penthouse
- Duplex Penthouse (1 King City View 2000sqft Wifi Living Dining)
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Royalton Park Avenue New York Reviews from The Last Year
My recent stay at the Royalton Park Avenue Hotel was superb.
My recent stay at the Royalton Park Avenue Hotel was superb. Paul, the MVP at reception, ensured a seamless check-in, while Juan, the tribal chief, provided invaluable local insights. The hotel's elegance and prime location made it ideal for both work and leisure. Highly recommended for a top-notch business trip in NYC.
Convenient, beautiful!
Beautiful balcony view! Paul and Juan were so great and helpful at check in. Perfect location, close to everything. Near lots of bars, restaurants and Penn station. Convenient and safe, thank you so much to the staff here! They are the best!
Excellent
Everything was excellent ! The front desk personal was very nice and professional … our three rooms were beautifuls and very cleans! Thank yoy so much !! Todas las atenciones fueron muy profesionales, especialmente los muchachos del front desk !
Noisy Room
Noisy room; TV did not work most of the time. Even though I reserved a non smoking room, I would smell smocking especially at night. I was promised to move to another room but I did not follow up on it because I decided I will not be using this facility in the future,
Great spot to be
If you’re in flatiron and want to be uptown or downtown in 20min this is the place to be - clean friendly, what more can you ask for? Plus they have a rooftop bar which is always a fire spot to catch a city vibe
Excellent accommodations!
Awesome experience. The staff is super friendly. Very fashionable and modern hotel. Lots of nice coffee shops and restaurants within walking distance. Excellent lounge, spacious room and a great view Clean interiors and good collection of amenities.
Unreasonable service charges
Be warned, on their website it states all rooms include eg pool / gym / rooftop bar / WiFi/ long distance calls. None of which we actually used however we were charged 45 dollars a night plus tax which totalled over £200 dollars. Absolute joke, if we had have been told this anywhere in TC's / via British airways or at reception we would have gone elsewhere as that £200 would have been much better spent at a nicer hotel. Location good. Standard rooms and indifferent staff. Would not go back
Favorite Spot in NY for Business
I’m having an extremely nice stay at Royalton Park avenue. The staff are super friendly, Paul was exceptional, he was kind and helpful and helped me find my way around this part of the city. The hotel was clean and comfortable with great hot water, fast WiFi and a great view. This has been on of my nicest stays in New York, I’m looking forward to stay here on my future trips to the city. Thanks to all Paul and all the staff that made me feel at home.
Helpful and friendly
Paul was very welcoming, and very chatty, helpful and friendly, and very informative. Letting us know the pool is being refurbished in March so we can use it till 11th March. Easy to find and great location. Would recommend any friends to visit!
The WORST customer service for business
I booked a room for an overseas client at a hotel I hadn't dealt with before. Unfortunately, it turned out to be a terrible experience. The service was extremely poor and I would not recommend doing business with this hotel. The reception and administrative personnel were a nightmare to deal with. New York has plenty of hotel to do great business with!!!!
Great place for drinks, the vibes is great .
I always have a great time , the staff and the manger are great . They always take great care of us , I've been recommending this place to many of my friends . Sebastian make absolutely great drinks , & Rocio always makes sure we feel welcome :)
Room is great.
Very comfortable and spacious. Big bathroom. I found guest services and room service to be very quick. My only complaint is that the service at the rooftop restaurant was bad - so I would opt to eat outside of the restaurant. But I would definitely stay at the hotel again. Great location. And right next to a Starbucks so I could pickup a coffee on my way out to explore.
Looking for the royal treatment? Look no further.
Excellent staff. Excellent service. The perfect oasis in NYC.
SUMMARY: Really great stay.
Nice suite and super comfy bed. DETAILS: I had a Manhattan Suite (room 1508). There was a huge amount of storage (6 large closets in addition to the drawers and cabinets), a half bathroom off the entryway. A bar was located just before the living room. The living room had a desk, TV, couch, and two arm chairs. The bedroom had an arm chair, second desk, and king sized bed. It was one of the most comfortable beds I have had in a room in a long time. Pillows and sheets were great too. Separate thermostats for living and bedroom. Main bathroom was beautiful. It has a double sink, glass shower and deep soaking tub. I spoke with 2 or 3 people over the course of my 2 day stay and everyone was exceptionally nice. I got the feeling that if I needed anything then they'd go above and beyond to make it happen if they could. Only 1 tiny thing would have made it better: it would have been nice if an upscale room like this had an AppleTV or some way to easily cast from my computer to the TV... something more modern than the old-style menu TV with Mario Lopez giving celebrity news haha But that is pretty minor. I would definitely recommend the Royalton Park Avenue and I will be returning in the future.
Location was great! Close to subway lines (6).
Hotel staff were super friendly and helpful. Room was spacious and comfy. Bathroom had plenty of counter space despite the large trough style sink. Shower could have had more pressure. Rooftop bar was pleasant and employees there were top notch as well.
This is the best boutique hotel near the Madison Square
This is the best boutique hotel near the Madison Square Park / Flatiron. It has a great pool and stunning views towards the Empire State Building. Ideally located with most Manhattan neighborhoods at walking distance (anything above Washington Square Park and below Central Park). The rooms are clean and quite spacious (for NYC). It is my go-to hotel when travelling for business to NYC. The bar on the top floor is great for an evening drink (don't expect proper restaurant food though, it's more bar snacks). The breakfast is a bit pricey and not big. I would recommend going to nearby Penelope for weekend brunch or Seven Grams Cafe for a quick breakfast before business affairs.
Hotel room was decently nice.
They did try to upsell to a "larger" room as soon as we got there which was kind of annoying but my main issue is with parking. 1. They aren't clear how much parking is anywhere on their website. 2. The parking ticket clearly says to call 45 minutes ahead of leaving to get your car. I called 45 minutes ahead of checkout at 11:15, check out was at 12. At 12 we checked out and stood outside waiting for our car. We waited an hour and 30 minutes for my car to be brought to me. At about 1230 we were told it would be 5 minutes more, which I could clearly see on my app that my car had not been moved yet. They repeated the lie multiple times and then promised to credit our whole parking fee for our stay. We received the car at 1:30 PM. Today I got my bill and not only was the parking double what I found on their site they only credited me for one day. Kind of defeats the purpose of Valet since I couldve parked for cheaper and faster at a near by garage.
Great location for guests traveling to NYC.
Minutes drive or walk to food restaurants and major tourist attractions. There's a Starbucks literally across the street for coffee lovers. They do offer a glass of Prosecco betwen 5-6pm Friday & Saturday. Ivy room bar and resto is a nice addition, dim light good ambiance great staff, ask for Calvin at the bar! I tried the pork sliders(served as 2 sandwiches) and they were amazing. Room service 24/7 and very swift! Only disappointment is rooms are very small, you can barely fit in the bathroom, queen bed is more like Full and you can feel metals pocking through old mattress. My toilet water tank kept running which woke me up sink so small you cant avoid water messes Great shower pressure, good robes and slippers, stocked mini bar
Hands down one of the best hotels I have stayed at while
Hands down one of the best hotels I have stayed at while visiting New York. Ambiance was awesome, clean, service was great!
Horrible experience.
This hotel gotta be the shittiest hotel I ever stayed in my life. I've stayed in so many hotels around the world and in nyc and this is literally the worst experience I ever had. The stuff is extremely rude and unwelcoming. You won't feel welcome or at home here.
New York's Best Hotels that are most frequently booked by customers of Royalton Park Avenue New York
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Does support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answer