Nando's Southampton - WQ Leisure - Buy Reservations
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Nando's Southampton - WQ Leisure Reviews from The Last Year
Our favourite Nando’s
What can I say about Nando’s leisure WQ.. it is the best Nando’s we have ever been too.. our family love coming here and to be honest we come here once a week 🤣 From the moment you are greeted at the desk to the moment you leave…nothing is ever to much trouble!!! The staff are absolutely brilliant… always such a lovely team spirit… everyone always has a smile on their faces and so happy…especially Tom, Dan and Danni… they are just the best and hardest workers… these guys are literally rushed of their feet every time we are in… Food always comes out so quick and is always 100% spot on!!! The restaurant is always spotless and tidy!!! Keep up the good work guys… and we will see you next week 🤣
So & So
This Nando’s is always busy and unsurprisingly too as the food has always been undeniably tasty each time I have visited here. Not once have I left feeling unhappy. However, we felt ignored at first as myself and my partner were in a queue of people waiting. We know how it goes so we just wanted our details to be taken so we could be notified when a table would be available for us, which was also the case for everyone else in the queue. However the hostess just kept asking the queue if xyz name was here for their table, to which they weren’t and she would then go back to ignoring us and leave. We had to wait for another hostess to take over just to get our details so we could wait for a table. Aside from this I was a tad confused when ordering via the app however as there wasn’t an option for water glasses, and it was attempting to get you to buy bottled water so I had to ask for glasses but that’s not an issue whatsoever. And as previously said the food was lovely and service from the waiting staff was amazing.
It’s a good Nando’s
Ate with the kids and 4 of their friends- food was good, it was Nando’s! What made the difference was the staff, they helped us get a great table so the kids were altogether and were super friendly to them even though it was a busy Friday.
Good food bad customer service
We were there for dinner yesterday (28/07), waited long to get our order placed, waited long for our meals and when it came the waiter practically just dropped it on the table with a large bang! and left. I don't know if he was tired or in a rush. I Didn't enjoy the meal either because of the experience and certainly not going back to that Nando's.