Utterly terrible service - Lua Madrid - Buy Reservations
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Ranked #19 in Madrid's Best Restaurants.
🤢 2/5 - Utterly terrible service
By 👻 @Simona P, 02/15/2022 3:00 am
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Service was terrible - staff was literally talking about me whilst I was within earshot even though I clearly understood Spanish.
The waiter was rude, curt, described the food and the wine in 3-4 words and left as quickly as he could even though the restaurant was empty. Pretty sure he also at one point snorted at me when he offered bread.
I had to ask for the music to be put back on as the silence was deafening and joked with the only other people in the restaurant that it was like church.
Probably the worst Michelin experience I’ve ever had of the 16+ I’ve had so far. Unbelievably bad. Disgraceful experience of Madrid Michelin scene.
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