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Hard Rock Cafe New York Reviews from The Last Year
The waitress Lanita attitude is horrible! Hard Rock please
The waitress Lanita attitude is horrible! Hard Rock please have a talk with her. We were asking questions she walking off . We asked for the check and then she got an attitude because we needed the spit in two and we tired to tell her but she walked off again just sad...
Great Food
Had a lovely birthday dinner here. Great wings and burgers and a surprise birthday song and ice cream sundae. Atmosphere is great and obviously memorabilia is great to see.
You'd think the *Hard Rock* Café would play rock music.
You'd be wrong. Server messed up orders, music was horrible, table was under glaring stage lights. Not worth the prices.
I brought my daughter and her best friend into the hard
I brought my daughter and her best friend into the hard rock Times Square. Her best friend has severe food allergies, and going out to eat can be extremely stressful asking the questions many people don't know the answers to. Hard rock staff were incredibly accommodating they were open and honest about what she could eat and most importantly what should be avoided to be safe. The best part was that they didn't make us feel as though we were an inconvenience or strange for asking. That made her feel so included on every aspect of our NYC trip. The staff were excellent and I wish every restaurant could be as kind and knowledgeable as Hard Rock!
I had a great time during my visit ! My server Lanita was
I had a great time during my visit ! My server Lanita was the best. I appreciate her attentiveness and she was very professional. Looking forward to coming back!
I want to thank Ms.
Lanita for her superb service on Sunday! She cared for my family like she was part of it! Our little birthday celebration was saved because of how she managed to change all our frowns to smile! Thank you Ms. Lanita !
To avoid…Hard rock no longer has anything rock
A disaster, deplorable service, burgers that are worse than Mac's at an exorbitant price and a waiter who refuses to give us back the change from our 100 bill, taking the difference as a tip (which corresponded to $25) 'at the same time ask ourselves how much we wanted to leave... nostalgic for the HRC years in London for us it will be our last experience we will no longer set foot in this chain which has become a real scam... really a shame
Great service
i had a great time at he Hard Rock due to my server being so wonderful. I was already having a bad day and Lanita took great care of me. She know how to hold a conversation whiles being very professional and charming. Her energy and spirit it great. HIGHLY Recommend asking for her. This was not my first time at Hard Rock but this was my most enjoyable time.
Decent food and cool decor.
Loved the location and decor of this place - the memorabilia they have is really cool and we liked the setting for the meal. The food was nice, but not outstanding given the prices. Worth a visit for a meal if you're into the music, like we are!
Watch out for the server!
Food was great and the service was good.. until the bill- our server Lanita was lovely, till we paid. She gave us a “discount” then demanded we pay her more tip as we were $10 short, however we had tipped her the full 25%, she also picked up more cash one of our party had taken out of their wallet and conveniently forgot the over $100 we had paid on card. When challenged she was defensive and made a huge show of counting the cash, all the while clutching to one side the handful of cash she had taken from one of our party off the table. Even after this embarrassing charade she still made off with about a 35% tip (over $60!). Watch out!
As good as always.
Such a great afternoon had. The food was amazing and plentiful, hubby and friend enjoyed the cocktails (I don't drink) Our server Leo was great, steady service and so polite.
Yummy food and quick service but there is no reason for the
Yummy food and quick service but there is no reason for the music to be deafening. it's a shame that restaurants don't understand that music doesn't need to be blasting to be heard.
Great to do again
6 days in New York, eating twice at the Hard Rock Café, very good burgers, good service, very nice restaurant in Times Squares, we really enjoyed the atmosphere.
So we went to nyc for a school trip with my mom and she is
So we went to nyc for a school trip with my mom and she is vegetarian and I am not so we were eating as a group and there was only one meal my mom could get out of the five meal options the employees were harsh and had lots of attitude but the adults were not allowed to have alcohol because the bar closed at 4 so we get our food which was very quick so that was good but I got the chicken tenders and the fries. The fries were good but the chicken tenders were pink and chewy like rubber so I didnt eat them and 10ish minutes later after talking about the trip they were congealed I don't think that's supposed to look like that so don't eat them and many kids in the trip threw up the same night
Bad! Quality falling.
Very bad service, waiters serve a thousand tables at the same time, pretend they don't see you calling, wave from afar and after several minutes go there as if it were a favor, the food arrived cold! We were 4 people, all the burgers and potatoes came cold!! We were already tired and fed up, so it wasn't even worth complaining about it at the time. Anyway, the quality is falling, the service is bad and in the end, what do you want? Tip! Charge a fee of at least 18% for a terrible service. I wouldn't go back and I don't recommend it.
We had a large group of approximately 71 people with about
We had a large group of approximately 71 people with about 50 being high school students. The Hard Rock provided excellent service and great options for our group to select for dinner. The food came out, timely and hot. and I'd love to give a shout out to Luis who is extremely patient and attentive to our group!
Disappointing family meal
We were massively disappointed with our visit to Hardrock Cafe NYC, we have visited Hardrocks all over the world as it is our teenagers favourite place. We arrived to be told there was an hours wait, which was fine we expected this, so we had a look around and waited in the seating area. We were shown to a high table even though there was plenty or regular tables available. Our table was directly in front of the DJ so it was very loud and we had little space. We placed our order with a waitress who was very uninterested and not friendly. Our food arrived and 3 out 4 meals were cold so we struggled to find any staff so that we could explain, we finally found someone and sent the food back. Our food was replaced but when it was returned the order was wrong so we had to send my sons meal back again. Our waitress was nowhere to be seen. Eventually she reappeared with our bill but just placed it down because she said she was leaving. This was our worst meal and experience during our weeks stay in New York.
Decent food, not great.
Same applies to the service. Great ambiance and decor, so I would only come here if that is what you are looking for. Otherwise there are plenty of other places nearby with better food and service -and better prices.
Food excellent
Food and service both amazing. Drinks also amazing! Would go back! Really enjoyed our night there. The only thing was the drunk guy at the bar staff seemed to have no control he was dancing all over and running up to family’s who where trying to enjoy there night. He was shouting and singing extremely loud. Several complaints made but nothing actioned by bar staff. It didn’t bother us but did other people. Our night was still good!
Hard Rock Cafe is known for the amazing decorations like
Hard Rock Cafe is known for the amazing decorations like the tons of guitars. The Hard Rock Cafe is a cool buffet with options for meat eaters and non meat eaters, like me. But beware if you have braces the French Toast is a little hard. And because it's a buffet you are the service and can get your own food so you don't have to worry if the chefs gets your order wrong.
New York's Best Restaurants that are most frequently booked by customers of Hard Rock Cafe New York
Booked 1 times by Hard Rock Cafe New York customers.
Ranked #6 in New York's Best Restaurants.
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Hard Rock Cafe New York User Reviews & Question Forums
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @GainfulEdge65 (03/19/2024 2:48 am)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @HeartyPlate44 (05/21/2024 1:49 pm)