Fine dining with a side of rudeness and disrespect - Giardino Restaurant Vancouver - Buy Reservations
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🤮 1/5 - Fine dining with a side of rudeness and disrespect
By 👻 @vancityspecial, 07/02/2021 3:00 am
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This is probably the worst experience that we've had dining out...
Started at the hostess, we came in to join our friends - the blonde middle aged hostess was incredibly cold for no apparent reason. We get it that people have off days but most other Google reviews have also advised that staff here can be cold and rude. There was no hi, how are you? Just a "do you have a reservation". We told her that we already see our friends but yet she continued to ask what's the name that the reservation under and wouldn't let us just walk over to the table.
One of our friends had asked our server if it would be possible to accommodate an additional guest (basically a yes or no question). Our waiter advised that we had to talk to this same hostess about this additional guest question. Instead of just saying no to our friend, she went off on a tangent noting that the initial guests were late (sorry parking in Yaletown/waiting for valet takes time). She then claimed that management is upset with us and doesn't want us there (that's a VERY BOLD statement to say to a paying customer). When another friend went to use their washroom, this same hostess was making inappropriate statements about the appearance of our party which is completely and utterly unprofessional. It's 2021, people have tattoos...
For a high end restaurant, our waiter was not on the ball at all, desserts were missed and he kept on offering wine to a friend that told him 3X already that she doesn't drink any wine.
Our bill was $1200, just to be treated with complete disrespect. There's better options in this city such as Savio Volpe, Nook and Autostrada osteria...
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