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🤮 1/5 - Perhaps you should consider booking a different hotel.
By 👻 @Hannah S, 03/14/2024 3:00 am
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I wouldn't recommend this hotel to anyone. Although it is located downtown and is impeccably clean, the lack of good service and privacy infringement make me stand by my statement. On our first night at the hotel, we noticed a flashing blue light in the corner of the window. We got up to investigate, and it appeared to be some sort of device, but we were unsure and tired from jet lag. We covered the space up with the curtain and went to sleep. The next morning when we returned from breakfast, the device and blue light were no longer there (I did take pictures of it). We ran out of towels and requested a few different items that took three calls and over an hour to receive. As someone else mentioned, the staff is not inviting at all and only seem to care for members of an elite social class. I made several complaints and shared my concerns with management, only to be lied to about this “device”. At $400 a night, I expected more. I'll stop here because I plan on pursuing this further. In short, stay here only if you like lackluster customer service and don't value your privacy.
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