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😒 3/5 - Not what I expected
By 👻 @KentWong405, 04/13/2019 3:00 am
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There were 5 adults and 6 kids of varying ages. Our reservation was available to us (I hate making a reservation at some restaurants only to discover our table was not actually reserved!) as soon as we arrived at 6:50 for a 7:00 meal. Some of the kids chose to order a la carte while the rest of us all had the buffet menu. After placing our order the food started arriving at various intervals but it wasn’t until close to the end (about an hour into the meal) of our list of ordered foods that the a la carte items for the kids arrived - by then those kids were beyond hungry! Of course, the stipulation from management was that we could not give any of our buffet items to them else that would incur a buffet price for those kids instead of the a la carte price. To add insult to injury, the automatic 15% gratuity was not earned.
The tempura prawns arrived soggy (which means the oil was not hot enough to rapidly fry and cook the prawns). The sushi rice was ridiculously soggy! The a la carte rolls had WAY too much soggy rice on it.
On the other hand, the tea pot was always replenished without our asking for it. Dirty dishes that we stacked were removed. The sashimi slices were a reasonable size.
We will return for a second visit at some point to see if the attention to detail is any different.
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