Annoying service, probably linked to an annoying chef. - Xiao Bao Biscuit Charleston - Buy Reservations
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🤢 2/5 - Annoying service, probably linked to an annoying chef.
By 👻 @Shaun A., 03/16/2023 3:00 am
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Had high hopes and left disappointed. Full story: My companion and I were excited to try this Bao spot. We both lived in China and have a soft spot for Asian food. Walking in, the ambiance is picnic cozy outside while being accessible speakeasy on the inside. I spotted the dude in the back making gorgeous folds in the dumplings and a glorious selection of Asian beverages.As a vegetarian I love when a restaurant marks the dishes that are vegi. This restaurant tried but the menus confused the crap out of me. One vegi dish mentioned pork and their asterisk game was a bit off. Thankfully the staff was willing to ask the chef lots of questions to clarify. I went with the cabbage. My non-veg companion ordered the dumplings and papaya salad. Papaya salad was good, not vegi, unfortunately for me. The rest of the food fell flat. The dumplings to be undercooked and tough, unfortunately for her.The vegetarian dishes came out a little bland and I asked for their chili oil. They had none for customer use. A delivery truck showed up with what looked like a 20 lb bag of bird eye peppers. I asked for chopped chilis. Denied. Sauces? Nope. They claim that the chef/owner refused to let customers season their dishes, claiming a desire to be true to the cuisine. Every restaurant and stall I went to in China had some sort of spice adds. In my trips to Thailand and Taiwan, spices were abundant. I checked into the background of the chef and it seems like he embraces the Asian culture and even adopted a Chinese name but spent less than a year there. Makes me wonder what sources he is using to define what is true local cuisine. Going around the chef, then, I asked three different staffers for solutions to the blandness and 2 of the 3 told me they were not allowed and one did not respond. Would the chef fire them if they didn't bring out a chili? If we defamed their precious and bland dishes? If dragged to this spot with a friend, bring your own sauces. If you dine on your own volition, the disappointing service is on you.
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