Good food, shame about the service - Wolfgang's Steakhouse 41 Street New York - Buy Reservations
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😒 3/5 - Good food, shame about the service
By 👻 @Norsee, 12/28/2023 3:00 am
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Good streak, terrible service When you book a table at an expensive restaurant it’s not just about the food, it’s about the whole experience, unfortunately this restaurant falls extremely short on service. We spent our last evening in NY in this restaurant and TBH I wish we had spent our money elsewhere. Don’t get me wrong the steak was wonderful, large one would have fed two of us but that’s not an issue, the creamed spinach was watery so would not recommend that vegetable. The rest of the food was all excellent. What let this restaurant down was the service. We have had better service in a cafe The wine was slopped into our glasses, and the waiter served our drinks across the table. Our food was slapped down in front of us and plates cleared while some of us were still eating and cleaned plates across us too! I worked as a waitress for 10 years and would have been sacked if I served customers in that way. I am not sure if this is all acceptable service in NY but if it is then I am shocked and surprised or did they not care when they realised we were tourists? If I want service like that I would go to McDonalds I would suggest they dont charge extortionate prices for food if they can’t serve their customers if in a professional manner. Perhaps they should visit London, Paris or any country in Europe and see how you are meant to serve customers It’s not just about the food I would not recommend unless things like this don’t bother you if they do then I would not recommend.
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