Really disapointing - Westerns Laundry London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of Westerns Laundry London
🤮 1/5 - Really disapointing
By 👻 @Kirk L, 07/18/2022 3:00 am
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We have eaten at the restaurant in the South west, which was fab. We use the bakery in Hornsey a lot, which is also excellent. First time we came here, the service was poor, but the food ok. This time a thoroughly disappointing affair. we were met by a clearly uninterested front of house. We sat at the counter on stools without backs which were awkward and uncomfortable. We were directed to the menu on a large chalkboard to make our selections. Nobody explained the menu to us, including that these were all meant to be shared and would come out when ready. When one person’s “main” arrived but the other wasn’t sent out until that was finished we were confused and asked - at which point the sharing model was explained and an apology offered. Then the 2nd “main” arrived, over-0priced pollock, but was burnt. We sent it back and asked for it to be cancelled which was honoured. They offered free desserts but we were fed up by then. We then got the bill which included a service charge. I was too embarrassed to ask for it to be removed but felt I should not have been put in that position given they already knew service had been suboptimal. The menu is very overpriced in general - lobster spaghetti at £29 came with a few small pieces, incredibly overpriced for what came. So disappointing, would not recommend given the level of service and price.
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