A bad take out / delivery order! - Wally's Santa Monica - Buy Reservations
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🤢 2/5 - A bad take out / delivery order!
By 👻 @mariparrot, 12/31/2020 3:00 am
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12/31/20 Yesterday, I ordered the special truffle dinner for an early bird New Years dinner for my husband and myself.
I asked for a 5:30 pm delivery time, a few minutes later I received a text saying my order would arrive in 45 minutes. This would make my new delivery time 5 hours earlier than I requested.
I quickly called the delivery and store numbers that were listed. In both cases and after many messages and tries, I got through. I was told by the woman that answered the phone at Wally's Santa Monica, that my dinner was already being prepared and that the porter house steak I ordered was the one and only steak Wallys had. She was not very nice and not at all accommodating. I asked if I could order an extra baguette to go with the expensive caviar I originally ordered. Wally's Santa Monica rep. said no and I would have to place another order! And she said this should teach me and I should learn something from ordering online. Long story short the food arrived COLD and I was not was not the best. I would not have taken the time to write this if she just said sorry, I'll throw in the baguette for free!
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