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Versace Mansion Miami Beach Reviews from The Last Year
Birthday Expectations Met
As a Miami resident, I was familiar with the “Versace Mansion” as a little girl and remember wanting to live there upon seeing it for the first time: little did I know this was Gianni Versace’s home. I reserved two nights to celebrate my birthday there last summer. My expectations were exceeded. Not only is the villa a gorgeous home, the maintenance and upgrades to the hotel really showcase the efforts on behalf of the owners who truly give you a sense of luxury but make you feel welcome. Given it is a former residence, I almost felt like an intruder but that staff and their service really give you that sense of belonging and comfort. I’ve never been to a hotel with such a friendly staff (I’ve stayed at 5-star resorts multiple times). The service was out of this world and I absolutely felt luxe in “deluxe.” I’d highly recommend this hotel to anyone looking for a change of scenery.
Dream Stay at the Versace Mansion: Luxurious Rooms, Stunning Grounds, and Perfect Poolside Breakfast
Our stay at the Versace mansion was a dream! Every aspect of our stay was remarkable. The grounds are stunning and the rooms are luxurious. The bed was so comfortable and the shower room was something out of a dream. The breakfast that is included in the stay was so tasty and having it poolside in the calm of the morning was perfection. Our stay here truly was an all-around 5-star experience. If you’re in search of a stay that offers opulence, majesty, and beauty look no further.
Poor management and noisy staff
The hotel is iconic, the food is good. The first night I sleep well and it was peaceful. However the second night I had to call the staff due to noise that was actually being made by hotel staff. Shortly after I had to call again. Over the evening I had made 9 calls in total to the staff where the eventually just stopped picking up the phone. The noise was obnoxiously loud and in no way a normal situation as far as employees of a hotel doing their regular jobs all throughout the night. I’ve stayed at countless high end hotels and this was a first. The following day after several phone calls to the front requesting to speak with a manager I finally got in touch with her. I offered audio and video recording that I had taken to document the situation. She said that she would investigate and get back with me about what she could do. Long story short she offered me a upgrade if I paid the rate Of almost $1,000 a night. At this point. My tab was around $3500 with room charges etc. the manager basically just stopped responding and has not reached out to me to rectify the situation. USE CAUTION IF YOU ARE CONSIDERING BOOKING A ROOM HERE!
Outstanding hotel with beautiful rooms and the famous Gianni’s Restaurant
Together with my wife I came to this outstanding hotel where Gianni Versace once lived. The hotel’s architecture remembers an alcazar and is located on Ocean Drive. All rooms are individual and we had a beautiful suite overlooking the Ocean. The restaurant Gianni’s is such a lively and fashionable place.It’s like in a movie and an absolute must if you come to Miami!
Unique Hotel
We wanted to try an exciting hotel in Miami so we chose the former Versace Mansion. We stayed in Elton John's room.. I guess. It was very cool and everything I imagined it be. So over the top haha. I would stay again and try a different room. Breakfast was yummy too!
Amazing other than awful irrelevant music
Absolutely loved it but really was ruined by the music. I was expecting to feel extremely Versace and Italian but the music felt like was just playing hot hits on Spotify was really disappointing and ruined the experience. The service was amazing the food was great. I just wouldn’t rush back as it didn’t feel like I was in the Versace mansion felt like a common bar.
Unique experience in a unique building
Checked in here for eight nights and the experience was in our opinion excellent. The suites, theres only twelve on two floors and they are beautifully fitted out with most of the original decor, paintings, antiques, furniture and fittings that Versace brought from Italy to redevelop the building when he bought it - the interior is stunning. This is not a hotel, it's better thought of as a restaurant with rooms. The main business is Gianni's the restaurant that sits around the outdoor pool area, 300/400 lunches and 600/900 dinners daily. It is a precision operation, with no one allowed into the building unless they have a booking. The staff are excellent, all beautiful people dressed in black and well trained ,very efficient, and they looked after us very well. Breakfasts are exceptional when you have the entire outside area essentially to yourself and any other guests. We had dinner too and it was also superb. There's no residents lounge or private after hours bar, you share the public areas with diners from 11-4 and 5:30 until late. Your suite is your lounge, ours was enormous! - The bar is cosy and well priced, Grande Marque Champers at $125 and a great selection of cocktails. The Victor hotel next door(owners of the villa) allow use of their pool, gym and Spa to residents. The villa will provide towels for the beach. So, if you want a truly unique experience in a wonderful building on the marginally quieter end of Ocean Drive, this is definitely for you. If you're a 5* hotel lover, maybe this isn't for you, there's plenty big hotels up on Collins Avenue and further up the beach that will endlessly pamper you. Suite Price is expensive but VFM in my opinion - we will return!!
RESTURANT - Gianni's! Versace is only just the name.
Don't expect that your dining experience will be resemble the Versace aesthetic. Interior does not reflect on the Versace style. Pictures on the internet, the pool is very well lit up with colorful lights- that's not the case in reality.Traveling 3k+ miles...upon arrival I was unimpressed, but didn't let that get in my head .Dining "experience" starts with the unpleasant hostess expressing to me that my table will be given away to another party (during my reservation time) if the last 2 people will be late. My reservation was at 6:45, the other 2 guests came at 6:50 ... 5 minutes late. Upscale restaurants do have a 15 minute grace period for a table. Came to restaurant 15 minutes before reserved time-expected a table to be already waiting for us. The 2 other guests came at 6:50 and the hostess tells me that she had gave away my table and now we will have to wait until another table is done for us but she cannot tell me what time we will be seated. You make a reservation and if at that EXACT time everyone in the party isn't there...your table will be given away without second thought. After going back and forth with her, she lead us to a table. I could sense the hostess had an attitude towards me for asking her a couple of questions. Hostess's lack of knowledge about the restaurant's floor defects/ issues , ended up with me falling and scraping my forearm. Little to no remorse or a simple "are you okay" was yet to come from the hostess who proceeded to look back and ignore the fact that a guest had slipped. No matter injury big or small, a warning to all guests should've been addressed if there's a caution to watch out for. Addressed to hostess that she should've informed me there was a defect in the floor, hostess proceeded to ignore me. Hostess led my group to a secluded table in the back of the restaurant , I'm assuming as an act to show her pettiness. Slapping menus onto each plate, she had given a table to us with the expression on her face as in "here's a table,shut up". Table completely lacked a luxury dining feeling, stained tablecloth and had an appearance as it's not been cleaned off from previous party. Once more,expressed my concerns to why the other party was seated at MY table and now we got sat in a room completely away from the restaurant scene. Hostess rolled eyes and said she will get the manager for us. Well in my opinion, a manager of a "high quality" restaurant should be able to address and resolve my concerns in a manner way. WRONG! Manager (baldy man) had came up to our table and began talking in an audacious manner to the men in my group basically stating "if you don't like this table, you can go outside and continue waiting ". Ok.... So reservation initially was at 6:45... now it was 7:30ish. They wanted me to wait more???? 45+ minutes just to be seated? Leaving us with no option but to wait more OR be seated completely away from the resturant. We didn't come to Versace to sit at in an empty room facing a corner. At the end,(after once more waiting) manager was able to figure out a way to seat us outside which was appreciated but the tone in which everything was being handled was extremely unprofessional. All about the service made it seem as I was just a pain (in you know where) and their whole purpose was for me just to leave. Manager had left me with a General Liability Incident Report to fill out. He had interrupted my dinner and was waiting for me to fill it out. I had told him " I'm sorry... I'm not filling out an entire report in the middle of my dinner!" At the end of the dinner, the manager was waiting for me by the door and proceeded to snatch the paper out of my hands , raising his voice at me saying that's his paper. That's not your paper nor your property! If anything, it is my paper and property just as it's yours since it's involving myself. As a customer, I am OBLIGATED to have a moment to read what I am signing and filling out. During dinner with loved ones , is most certain not an appropriate time at all. I'm not at a business meeting to be filling out paperwork at the table. Completely out of etiquette! I was totally willing to fill out the document and mail it back. Manager did not let me even have a copy of the "document". Again, I understand he wants to cover himself but he crossed the radar at this point. Food mediocre- lacks presentation (pasta was slapped onto the plate- kind of like at your elementary school cafeteria) Food barely reaching a 5/10. Be advised if you come here, prepare to fully keep your mouth closed and nod your head to everything , if you'd like good service. Say a word and they will ON PURPOSE throw attitude to any concern you shall have
Great Lunch Experience
The lunch at Gianni's at The Villa Casa Casuarina and it was excellent. The whole experience was first class. The villa is beautiful and the atmosphere was excellent. The fixed price ($38) lunch menu is excellent value for money and offers a varied choice of dishes. Our experience was made all the better by our brilliant waitress Laura. I can highly recommend Gianni's.
Shadowed Stage
My first booking for three nights didn't get any response when I asked about room types. So, I changed it to just one night, which was enough. Some staff were nice, but others didn't seem to care much. The mansion's original furniture has been replaced with some questionable pieces. At $1000 per night, you'd expect better service, like AC concierge or turndown services. My room had too many pillows and curtains that I had to attend to myself. If you're interested in the Gianni Versace mansion, go for it, but not all rooms have his style, and some might be more basic. Don't expect lux service.
Excellent food, good service
Excellent place, really delicious food, presentation, flavor, a sublime experience, I would definitely recommend trying their dishes. The beautiful place, the atmosphere, family friendly, highly recommended. The service is good..
Casa casuarina
pleasant experience as always. always 5 star cuisine, unfortunately the service this time was 2 stars, I had to wait a long time. There must have been some problems in the dining room. I will definitely return, hoping that the service has improved.
Stay elsewhere, the hotel ordered a Suburban to the Cruise Port. We almost arrived at the Airport. Driver blamed hotel!
The hotel relies upon its link of being Gianni Versace’s home. Hordes of people turn up to have their photographs taken outside. The restaurant is really busy with non resident attendees. The Classic room was 3 star at best charging 5star plus prices. The breakfast had no cereals and only swhite sliced bread! Loud music played throughout the hotel meant sleeping before midnight was impossible. Bathroom was splattered with paint on the taps. No lift. An absolute disappointment and not value for money. We would never stay there again!
Wonderful Trip
Absolutely wonderful!!! Don't miss this property & restaurant if you are in South Beach.. My regret is we only stayed 4 nights!! Could have stayed longer.. and will next year...Ate in their restaurant, Gianni's, 3 of the 4 for dinner and everyday for breakfast.. facility was amazing.. staff was great. couldn't do enough to assist with everything.. from the Antonieta at the front to Stefano the GM....and the waiters. GREAT.. and can not say enough about the food.. the ambiance.. the staff...2nd to none.. Wish I could give them a 10! on a 5 point scale.. our visit was that good...
Really disappointing.
Would recommend for lunch. Don't bother with staying at the hotel or high expectations for dinner. Hotel management was super rude and service was awful. I have a shellfish allergy and they literally told me I could not eat any of the pasta because it's cooked "the Italian way" using the same water for all of the pasta all night. Apparently they could not boil a pot of water? They messed up several other items at our meal, our room was 62 degrees with no way to adjust it other than open the windows and wait, and regardless of the $1500 room charge, they came and asked us to leave at 5 minutes after checkout time. So bummed as this was to be a special treat for one of our family members. Save your money, stay at the Ritz and go there for a drink.
Came to The Villa hoping to have dinner as a walk-in.
No luck in the dining room as it was full so we ended up at the bar in the courtyard. Interior was really nice and Leny's service was EXCELLENT!
The Villa is GORGEOUS.
Exactly what the photos look like. I highly recommend a reservation at Gianni's. Otherwise, you won't be able to experience the beauty much. A lot of the Villa is closed off to patrons unless you're a staying guest or a dining guest.
This place is beautiful don't get me wrong but the food is
This place is beautiful don't get me wrong but the food is below average. Despite making a reservation they made us wait 15-20mins. Once we were seated we had to wait even longer for our waiter. Once our waiter came they were nice. However when I asked how the Caesar salad was made - if the sauce was made in house they said yes. But as you can see in the picture it's just regular Caesar sauce that you can buy from Walmart. The most expensive basic Caesar salad in the world. Didn't even have bacon. It just gets worse with the cacio e Pepe. It was cold and the pasta noodles were over cooked and too thin. Every pull of the pasta made it break every time into small little strands. So disappointing. Also be aware of the 20% service fee on top of your bill. What a joke lol. People are compelled to come here as it's the former Versace house. But honestly that's all it is as the restaurant is a disappointment.
Fabulous memorable trip! I loved being their guest!
Fabulous memorable trip! I loved being their guest! Fantastic food, drinks, and service
Great and timely service, beautiful location.
We were pleasantly surprised by the food because we heard that this place was more for an ambiance, not the quality of food. Everything was delicious!
The most outstandingly beautiful experience I've enjoyed
The most outstandingly beautiful experience I've enjoyed for some time, dining @giannisatthevilla! Sitting off the corner of the pool, we were perfectly positioned to view all the well-dressed, high-heeled patrons enjoyed what for us became the most delicious, visually appealing meal!! Our entire dining experience would not have been complete without the outstanding service and conversation from our server, Ruben @tintin33chino! Hope to visit again soon!
What a joy to have stayed here.
My husband and I stayed in the Mosaic room for 3 nights. That was plenty to explore the area, eat and indulge. Upon arrival once you get past the initial gatekeepers you are given a room key and your luggage is taken to your room. Navigating the mansion is such a treat cause you get to be in the mix apart from the busy common areas. This was out of our comfort zone considering the room type but was a very welcomed experience. Winding staircase from the bathroom to the room, balcony, huge space overall, absolute eye candy to just look at and do not get me started on those comfy sheets. While I'm here let's give a nod to housekeeping. Daily when we would leave, without fail the room was cleaned no matter we were done one or 5 hours (still don't know how they pulled it off so conveniently) . Once the staff was familiar it made the stay even more comfy as you just move about the space and explore the hidden books that are all painted and decorated. At night it felt like you were asleep and there was a party downstairs, it was a total vibe. The noise made you feel in the mix but wasn't loud enough to prevent rest. Staying here was an experience I look forward to referencing to anyone who will listen. Tip- as guests of the Villa we got a discount on dinner at Giannis ! Valet on standby for when you need your car.
Hace un par de semanas que visite por primera vez Miami
Hace un par de semanas que visite por primera vez Miami (maravilloso por cierto) Y era para mi y mi pareja un sueño visitar la mansión Versace y ese día llego y omg quede mas que encantado con todo , visitar la mansión y poder degustar sus platillos a un lado de esa piscina tan hermosa con detalles de oro fue tan placentero . La comida espectacular 10 de 10 Ha sido la mejor burrata que he probado en mi vida , el salmón estaba en su punto y sus vegetales eran perfectos , el corte de carne lo pedimos médium rare y llegó tal cual , los cocteles pedimos los más populares y estaban riquísimos El lugar no tiene precio es tan bello La atención fue ESPECTACULAR Nos atendió el MEJOR mesero del mundo RUBÉN fue muy muy amable encantador y muy atento 10 de 10 para el (muy pocos meseros como el nos hemos topado en nuestros viajes ) felicidades Recomiendo el lugar y la comida al 100 % El lugar es tan hermoso para tomar fotos a los que les encanta capturar los mejores momentos . Gracias nos vemos pronto.
Miami Beach's Best Restaurants that are most frequently booked by customers of Versace Mansion Miami Beach
Booked 1 times by Versace Mansion Miami Beach customers.
Ranked #69 in Miami Beach's Best Restaurants.
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Payouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome
to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Versace Mansion Miami Beach User Reviews & Question Forums
Versace Mansion Miami Beach Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Karine Y. (02/18/2024 3:00 am)
Versace Mansion Miami Beach Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Elena A (07/02/2024 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
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Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @AuthoritativeWay35 (08/01/2024 7:57 pm)