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Encinitas's Best Restaurants that are most frequently booked by customers of VAGA Restaurant & Bar Encinitas
🤢 2/5 - Avoid
By 👻 @Darren B, 01/19/2024 3:00 am
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The summary: Avoid this place The food: Frankly too expensive for what you are getting. The flavors were about what I would expect from a restaurant at half the price. Some things were good (scallops & short rib appetizer), much of it was meh TBH. Service was fine but not noteworthy. Clearly paying for the views which are admittedly beautiful. The experience: Where I had the most difficulty was purchasing and using a gift card. When i went to get it, the person who I worked with clearly had never done one before. It was about 45 minutes from the time she started until the time I left (with very low confidence it was done correctly). Gifted it to a friend with who we went to the restaurant. Lo and behold, the gift card had a zero balance on it - embarrassing to be honest but I guess it happens. Of course, this becomes my problem as no one at the restaurant could do anything about it. Two phone calls and three emails later over the course of a week (first two of which went unanswered despite my knowing they were received), I am not one step closer to getting my refund despite providing the receipt (which I kept thank god) and being told it would be taken care of. If I wasn't pursuing this, I guarantee they would do nothing. The conclusion: If the mediocre food wasn't enough to prevent me from going back, the total lack of ownership and apologizing for the frustrating experience despite STILL not having done a single thing to resolve the issue means I'll NEVER go back. Most supposedly high end places would at least do something like 'We feel terrible, please come back and we'll comp you drinks'. I can't even get my money back yet. Obviously, they are reliant on the tourism trade and could not care less about having local support. Good luck to them.
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