Front Desk was extremely rude given we had online - Trattoria Sostanza Firenze - Buy Reservations
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🙂 4/5 - Front Desk was extremely rude given we had online
By 👻 @Randall M., 11/24/2023 3:00 am
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Front Desk was extremely rude given we had online reservations. He claimed that the restaurant doesn't have an email . Regardless, he eventually warmed up on us and ensured we had a table for two. I discovered later this was the owner. Servers were extremely friendly and food came out quite fast. I'm from America so the Florentine steak had something to be desired. Butter chicken was absolutely fantastic - some of the best chicken we'd ever had. It comes out in the pan sautéed in brown butter. Chef's kiss... Ambiance had a hole in the wall feeling but was quite the gem in Florence Italy. There are two sittings each night so be sure to call or have your hotel call for reservation.
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