Sexist - don't expect service if you are a woman - The Yale Club New York - Trade Reservations
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🤮 1/5 - Sexist - don't expect service if you are a woman
By 👻 @Vikki C, 10/15/2019 3:00 am
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The hotel is substandard. Defining the room as “well-appointed” is a gross exaggeration. The rooms were drab & dated. Even the linens had seen better days. Bar & restaurant service was atrocious. The staff acted as if they are doing a favor. Lack of incentive for customer service may be attributed to the automatic 18% tip. An unaccompanied woman will not get timely service. In wedding attire we 5 women sat at the bar for over 20 minutes to get waited on. The bartender took care of every man, including snacks, before heading our way. He then proceeded to throw a charge sheet at each of us without even a greeting. When my husband came up he was attended to immediately. One of our women friends waited 20 minutes in the restaurant for BREAKFAST BUFFET! I waited in line for the concierge to ask a question. He addressed the men behind & beside me who arrived after I did. Apparently since it didn’t appear that I would be attending the Gentleman’s dinner he couldn’t be bothered to address me. When he finally did he was unapologetic. Other women I spoke to had similar experiences. If this level of customer service, particularly toward women guests, is indicative of the ideology the Yale Club, they will become extinct. Over 50% of the students enrolled at Yale in the fall of 2018 were women. This is a private club and at its roots it’s nothing more than old boys club. There is a substantial dependence on non-member revenue and I will walk elsewhere with my wallet.
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