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The Street Bar Boston Tripadvisor Reviews
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40 Reviews
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Excellent the best choice
Nothing I say here will truly do justice to the exceptional service at this hotel. The Newbury is undoubtedly the best choice for accommodation in Boston. The entire team is phenomenal, going above and beyond to ensure your stay is perfect. The rooms are wonderful, clean and perfect. Excellent location. If you're in Boston, don't miss out. Thank you, Sigrid. Thank you, Wendy. Thank you, John Paul. Thank you TEAM!! Best, Deka
Be the first to ReplyNo better hotel
This was hands down one of the best hotels Iโve ever stayed at. Everything from the location, to the cleanliness of the room and hotel, to the excellent staff and food was excellent. The gym was also the best gym Iโve ever used at a hotel. I canโt wait to take another trip just to stay here a few days.
Be the first to ReplyExcellent Stay!
My husband & I stayed at the Newbury for the 2024 Boston Marathon. The room was very quiet & nice with a comfortable bed. The customer service is outstanding. All of the marathon festivities are walkable, including bus pick-up race-day morning. The only downside was thereโs no bathtub. Not a star-reducer, but just know that if youโre looking for one, most rooms donโt have one. I was dying to take a post-race bath & had to settle for a shower instead.
Be the first to ReplyA great stay
Our room was very well kept. staff has been friendly and helpful. There was plenty of hot water unlike the four seasons where we stayed last year for the Marathon. The coffee, tea and pastries in the library were much appreciated as was the Monday morning runners breakfast. Overall it has been a lovely stay, we hope to return in the future.
Be the first to ReplyHorrible staff that are so aggressive and spit at me
I donโt really like to write reviews but I think needs to be addressed all the staff is great except the unprofessional valet staff who work outside . They seem to think that they own the street . I was waiting for my elderly mother who can not walk far due to lung transplant I saw my mother coming out of contessa I parked car to the side in a empty space and was greated very aggressively by the staff outside and they bang d on my window so loud that I thought a car hit me from the back . When I asked him whatโs the problem he greeted with move the f out of the way. How does a staff great someone this way . I thought I was . Again I was not blocking anyone and was picking my mother from the restaurant. He than started swearing very aggressively to me . I canโt rate you as a five star since the people who work outside are so rude and aggressive . As I drove away and my mother finally got in car I saw him spit at my car
Be the first to ReplyNothing beats The Newbury
Best luxury hotel in Boston. The gym and views are fantastic as is the service. Beds are comfortable and turn down service excellent. Love the little library for morning coffee and reading. The location clearly cannot be beat as you can walk to any Boston neighborhood in under 30 minutes.
Be the first to ReplyTimeless
This is an exquisite hotel not just because of the building itself but the staff is wonderful as well. The food and beverage along with accommodations and service cukture is above Satisfactory. I recommend anyone to stay at this hotel to experience luxury at its finest.
Be the first to ReplyFabulous stay in this luxurious hotel
Beautiful hotel in a premier location in Boston on Newbury Street across from the Public Garden. Our room was luxuriously appointed and the bathroom was gorgeous as well. We dined at Contessa, our favorite restaurant in Boston. Will definitely return.
Be the first to ReplyWonderful Hotel
This is a great hotel in a prime location in Boston. Located in the old Ritz Carlton building, it went through a massive refurbishment that has resulted in one of the best hotels in the Northeast. Staff are very efficient and very friendly The rooms are very nice and comfortable. A great experience.
Be the first to ReplySuperior hotel in Boston!
An extraordinary hotel! Beautiful design, amazing accommodations and stellar staff. I am a frequent traveler and was impressed by every facet of this hotel. Perfect location right on the park and steps from shopping as well. This hotel is a gem. Iโll certainly be back!
Be the first to ReplyFinest Breakfast in the Northeast
We all know the Street Bar at the Newbury. Ritz, Taj, it has history. But, we stopped in for breakfast this week and it was the best. Service is simply excellent. Our waiters were just the best you've ever met. They had a full dining room and we were well served. Cleaned table. Prompt service, friendly personalities, this is the best restaurant in town! Then, there's the Newbury. Just walking into the lobby is walking into history. Churchill, Shirley Temple, Jack Kennedy, they all sat at our table.
Be the first to ReplyGreat stay at The Newbury
Stayed via the Amex Fine Hotels program. This hotel is ideally located near Boston Commons and some amazing shopping. Small criticism- the breakfast choices in the Street Bar were far better than the Contessa upstairs. The Contessa was also agonizingly slow. The food was very good in both, however. I cannot say enough positive things about the staff. Check in was smooth and immediate (we arrived at 1pm). The doormen were always attentive and every staff member was exceedingly pleasant. The bed and pillows were very comfortable and the room was lovely. Check out went without incident. Overall, an amazing stay.
Be the first to ReplyExtraordinary customer service and customer experience
Blending the new with the old world charm of this beautiful and historic hotel. The Newbury is exquisite. Wonderful accommodations. The staff was very professional, courteous and helpful. If you want to feel special and pampered, I highly recommend this hotel.
Be the first to ReplyGreat hotel, Best Staff Ever
Great hotel in a prime location with the best staff we have ever experienced. From the bellmen to the room cleaning team, they are exceptional. The Street Bar and Contessa are first rate, even if they are not five-star. For the price, king bed standard and City View rooms are a bit too small, but the linens, appointments and overall ambiance are extremely good.
Be the first to ReplyAlmost perfect!
Best location, crazy friendly and helpful staff - everywhere - top to bottom! Amazing restaurant Contessa. Loved this place. For 5 stars though I would love water provided in room and a nicer bathroom amenity package. I called the hotel to see if they had Pelotons prior to booking and they have two. One was broken. The only people I saw use the gym in my 6 day stay were two other people and we were all waiting on the one Peloton. I feel like this is more of a Peloton problem, they always seem to be broken at hotels, than a Newbury problem, but it would be good to get another one for this reason. Also bring your own headphones, the hotel provided ones on the working Peloton audio is wonky. Other than that - awesome!
Be the first to ReplyLoud Room and Rude Concierge
I stayed on the fifth floor, Park View , at the Newbury Hotel for business. First, despite the fact that I asked for a quiet room, the room was loud, and I could hear traffic and garbage trucks through the night. The concierge and staff were not helpful and rude and could not even get me a reservation for the hotel restaurant. I come to Boston regularly and would not consider staying again at the Newbury. Def does not worth it for over $600 per night.
Be the first to ReplyAmazing stay at the Newbury!
The accommodations are lovely, the staff is efficient and helpful and the whole experience is fantastic. The location is perfect with many stores, restaurants, art galleries and park nearby. We will be back.
Be the first to ReplyExquisite
After an unforgettable overnight at this amazing Hotel , I took my children to the Valentine Tea. Not only was the tea , sandwiches and Dessert exquisite but the ambiance and service was as well. I can not say enough amazing things about this place . We rate this 11/10
Be the first to ReplyGreat Stay!
Beautiful, historic hotel. Awesome location, modern rooms, great service, and delicious restaurant on the roof Big hotel with the personal service of a boutique style hotel! Our new "home" when we stay in Boston.
Be the first to ReplyAnother Great Stay in one of Boston's Finest!!!
The Newbury is a Gem in Boston. It is the Best Located hotel in the Back Bay. The staff is great. Everyone always makes you feel welcome. The bar is special and Contessa is a wonderful restaurant. The rooms are beautiful with wonderful bathrooms. THe place is just a HOME RUN!!!
Be the first to ReplyRude conciergeโฆdo not stay at this hotel if you want to feel that you are a valued guest
I am writing this review to express my complete dissatisfaction with a very rude concierge staff member named Macy. I had called to make a new hotel reservation after having had a nice stay at the Newbury in November. I chose to book my stay directly with the hotel this time (at greater cost than booking with American Express FHR) as I was specifically told by a reservation agent that by booking with the hotel directly, I would be guaranteed a dinner reservation at Contessa. I was then transferred to Macy in concierge who proceeded to tell me that the dinner reservation was simply a request (not what hotel reservations told me). When I did not hear back regarding confirmation for the dinner (nor had I received an email confirming my hotel booking), I called back and was told by another hotel reservations agent that I would receive a table for dinner at Contessa by booking thru the hotel. I was then transferred back to concierge to confirm this and rude Macy answered again, who proceeded to tell me that a dinner reservation was simply a request unless I booked a specific hotel package (never told this by hotel reservations on either call). She then told me in a very rude tone that she could have someone else explain this to me, to which I told her I would prefer to just cancel my hotel reservation at this point and go back to One Dalton or the Mandarin (where guests are treated with respect). She said sheโd be happy to have my reservation canceled and connected me with the front desk. I did cancel my reservation and will never stay at the Newbury again. I would like to point out how polite the director of guest experience Allison Repass was when she canceled my reservation. Despite how nice Allison was, I do not recommend this hotel.
Be the first to ReplyWorth it
Great room, great exercise facility, great location for walking around Boston and experiencing the city. Parking is expensive. The Contessa is a noisy dining experience on a Saturday night. Lots of dining options nearby.
Be the first to ReplyBest location in Boston for a hotel and fabulous renovation
We have been visiting Boston, as a family, for years and this site was always our favourite spot. We previously stayed at the Taj which was tired and I was so happy to be staying again in it's new guise as The Newbury. Rooms are beautifully decorated and it's location, overlooking the common, is second to none. We have stayed at all the big 5* hotels in this city and this, is without doubt, my favourite. We will be back!
Be the first to ReplyOutstanding stay
I have no regrets about this hotel, from the check in to the check out everything went smoothly, my room was georgeous, they gave a 15th floor so I had an amazing view, I ordered late night service and it didn't talke not even 15 minutes to arrive, the bar downstairs was great, very nice food and service, Contessa rooftop is top notch, delicious food and the best service. THEY HAVE THE BEST MATTRESS EVER!!
Be the first to ReplyThe Best Hotel on the East Coast
Our stay at the Newbury was outstanding. The place has been updated beautifully. The service was excellent, the rooms large and clean, and the staff is uniquely friendly and helpful. We look forward to our next visit.
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