Mixed feelings………Great food & entertainment but poor service. - The MAINE Mayfair London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of The MAINE Mayfair London
Booked 3 times by The MAINE Mayfair London customers.
Ranked #18 in London's Best Restaurants.
😒 3/5 - Mixed feelings………Great food & entertainment but poor service.
By 👻 @PeteM17, 12/17/2023 3:00 am
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We’d heard great things about Maine and upon arrival were impressed by the decor and the live entertainment. The food didn’t disappoint, and with a pre paid £150 per person minimum I would have expected that to be the case. However what let the place down was their lack of attention to detail, such as, the low back chairs on the high tables, possibly the most uncomfortable chairs I’ve ever sat on, the wait for drinks, some of which didn’t turn up at all, having to ask for dessert menus 40 mins after finishing our main & the attitude of a couple of senior members of staff. One of whom did eventually apologise in fairness to him. Overall I wasn’t made to feel like my custom was appreciated unfortunately and when I’m forced to decide how much I’m spending before I’ve set foot in the place, it’s not just the quality of food that keeps you coming back, the service matters a great deal too. Especially when you factor in the price.
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