The Hyde Restaurant, Bar & Hyde Garden London Tripadvisor Reviews - The Hyde Restaurant, Bar & Hyde Garden London - Buy Reservations
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The Hyde Restaurant, Bar & Hyde Garden London Tripadvisor Reviews
Latest Reviews On Tripadvisor
22 Reviews
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Fantastic little gem
Fantastic service at this lovely boutique hotel. We booked private dining for a business lunch, the service was excellent, the staff highly efficient and friendly, the food lovely. Everything was managed discreetly, professionally, and politely. We will certainly make this a regular haunt and thoroughly recommend this little gem
Be the first to ReplyAfternoon tea
We had a lovely experience for our friends bridal shower afternoon tea. The service was amazing and the staff were all very friendly and very attentive. We were able to hire the private room and decorate it and it turned out lovely. The tea choice was extensive and the cakes were delicious. Thank you for a lovely time!
Be the first to ReplyDecent cocktails
Popped in for cocktails which were delicious. Reception staff gave off snooty vibes and we felt initially uncomfortable however the Mauritian owner was very chatty and friendly.
Be the first to ReplyBusiness dinner t at the Hyde restaurant
I had to organise a client dinner for the company I work for and Hyde was amazing for the purpose! Ylenia (Reservation Manager at Roseate House) was brilliant in helping us organise 15-people dinner very last minute. We got a three course dinner which was amazing, the whole team was supper nice and attentive. As a result, we had lots of compliments about the venue from our guests. Can highly recommend Hyde restaurant for your events and special occasions! Many thanks, Inna
Be the first to ReplyPoor afternoon tea. Terrible sandwiches, okay service.
The restaurant was nicely decorated but was very quiet, there was only ourselves and another couple in the restaurant. The staff were friendly on arrival. We had originally picked The Hyde for the menu , we had booked the champagne afternoon tea. When we were seated we were asked if we wanted Prosecco and I explained we had booked and paid for champagne. When we were brought the fizz it was infact Prosecco, I challenged the waitress and she swapped it for Moet. We were then brought the Afternoon Tea which was nothing like the menu. The waitress didn't explain what was in the sandwiches and to be honest I couldn't figure them out but they were terrible. I am convinced one was a pickled red cabbage sandwich, another had just a thin slice of red pepper and what looked like carrot....jury is still out on that filling. They were pre-made and had been in the fridge so were cold. The desserts looked very pretty but lacked taste and the pastry was very soft. We had desserts very similar the previous day and they tasted outstanding compared to these. The scones were lovely though. I think with all the afternoon teas in London to choose from you can certainly get better elsewhere.
Be the first to ReplyVery good breakfast
This is a small restaurant and it gets crowded for breakfast in the weekend so you may have to wait a bit in the lobby. The staff was very friendly and helpful. Nice selection at the buffet and good choices on the menu.
Be the first to ReplyDisappointed
Visited with my friend on 30/11/1022 for afternoon tea - ours looked nothing like previous reviews. We were presented with a collection of 4 x tired sandwiches each, 2 scones which had seen better days and were rock hard. My friends tea was supposed to be GF - it looked and tasted awful. The GF option totally confused the waiter. Priced at ยฃ40 each for a "festive" afternoon tea, that was the marzipan piece of holly on one of my uneaten pastries! Service charge ยฃ5 too. Disappointed customers.
Be the first to ReplyWalk right on by
Booked in advance for a London trip. We took afternoon tea here advising that one would be gluten free. On arrival we were questioned if we had any intolerances. We advised of our booking and the second waiter said he had not seen it. When the tea arrived the GF and non GF plates were mixed up and the waiter didnโt know which was which so just kept swapping plates around saying โI think thatโs itโ which was worrying ! I could not believe our offering. Sliced processed cheese and mustard (!) and sliced process Turkey with pickle. The scones were bullets and I couldnโt cut them. When we told the waiter he took mine, cut it In half and said โoh dear, but itโs softer inside. They had no more and said they had only just started GF. The bread was dry and inedible. I didnโt eat anything . My friend was charged an extra ยฃ5 under the Proviso that it was a festive offering ..a plastic tree sat in a ghastly cake. ยฃ40 for one aft tea ..I refused to pay for mine. Please donโt waste your hard earned money here. The worst food I have ever been served in an eating establishment. I only one star because I had to!
Be the first to ReplyDelicious afternoon tea
My friend and I booked afternoon tea using a Red Letter voucher. We were very impressed with the friendliness of all the staff and the quality of the afternoon tea. The sandwiches, scones and desserts were all delicious and there was an extensive range of teas to choose from. I would highly recommend to anyone wondering which location to choose for afternoon tea.
Be the first to ReplyReview of Afternoon Tea
My wife and I had a booked afternoon tea at this hotel. The selection and quality of sandwiches was poor. The tea was very weak, The selection of cakes was poor and it was described as sparking afternoon tea, there was nothing sparkling. We had tea in the garden. Many of the plants were dead and the ambience was sub standard
Be the first to ReplyDisppapointing service left for an unsatisfactory meal
This review is only for the Afternoon Tea they had. On the whole, the food was tasty but let down extremely slow service. Our booking was for 4pm, and our afternoon tea took near an hour to come out. We'd told them 4 times we wanted vegan afternoon teas before our visit (we had booked), yet the slow service meant we demolished the food in 5 mins. We were not able to enjoy the meal, despite it tasting nice. I had to go and get someone after 50mins to ask for our food... We were looking forward to the afternoon tea, but in a nutshell, the service ruined it. Thank gosh we used a voucher we got from our wedding and didn't spend anything. We refused to pay service charge on this basis.
Be the first to ReplyBreakfast
We stayed at the hotel and had breakfast in the Hyde Restaurant. Whilst we could not give 5 stars due to a glitch the food itself and in general the staff were very attentive. Will definitely be returning.
Be the first to ReplyAfternoon tea disaster
We had here an afternoon tea , what a disaster it was really !
We had a reservation of course , we arrived on time and we had to wait to the lobby of the hotel!! for someone to come and escort us inside!Finally he showed up ( after 25 minutes ) and we went inside this strange tiny room.I suspect that the place was a single hotel room before it turned up to an afternoon tea lounge.
Poor service, comically slow you have to wait endlessly until the plates arrive.
Sandwiches were okay - the bread was dry (outside for too long), scones were TINY (for kids?) and the cakes were a massive disappointment - do I need to apologize for having taste buds?
The staff made sure to thoroughly show off their lack of training by placing the teapots onto small tea plates, not providing any plate to eat the sandwiches (you shall eat them from the sandwich plate directly. Ha.ha) and seemingly not understanding what refill means.
Service charge !!:. Sorry but that was not worth ยฃ70 plus ยฃ8 optional (? ) service charge. Would be great if the staff was trained to be more discreet when pointing at the guests to their colleagues with their eyes.
London has amazing restaurants, unfortunately this one isn`t one of them.
Stay away!
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Lovely Vegan Afternoon Tea with Prosecco
Had a lovely afternoon tea with a glass of Prosecco. The staff were very polite and attentive, the food fresh and tasty. Good selection of teas as well. The booking process was very easy, just a phone call and I was told to bring a hard copy of the voucher I had. I then received a confirmation email and a few days later a reminder by text message. Will definitely go again, a very enjoyable way to spend a rainy afternoon in London.
Be the first to ReplyLovely
Lovely restaurant with a romantic ambience.
Visited with my boyfriend who has a dairy allergy. The chef made a special dessert just for him - the dessert was delicious! Lovely and professional waiting staff.
Only criticism would be that the All Day Dining Menu is quite limited in choices. (For example, thereโs only one dessert option).
Worst service, limited menu, strange atmosphere
Took an elderly family member here for a Saturday lunch and the service was incredibly slow, the menu we expected wasn't available (they later tried to charge us for items we were unable to order), every thing that we asked for was either served wrong or late. Total incompetence and no sincere apologies. At one point a manger sat at the table next to us and started loudly interviewing a potential employee โย very bizarre and unprofessional. Avoid this place.
Be the first to ReplyAfternoon tea
Beyond poor. After numerous attempts to book with very unresponsive l 4 emails sent over a week finally received confirmation of booking. On arrival we were requested to show confirmation as we were not booked in. The sandwiches were dry and tasteless really poor value for money.
I would NOT recommend awful visit.
Amazing afternoon tea and service
This is my second visit to the Hyde bar for afternoon tea and it lived up to the expectations set by my first visit. Attentive service by our Italian waiter (apologies, I don't remember the name!), amazing sandwiches, scones and pastries, lovely atmosphere. Cannot wait to visit it again!
Be the first to ReplyExceeded my expectations
I went there for an afternoon tea with my mother and it was amazing. The restaurant was cosy and the music was relaxing. The food was delicious and most importantly they have an amazing service! The staff was very helpful and friendly. Weโve been served by ISAM and one thing for sure: weโve been treated well. He even got us an unexpected treat. I highly recommend!
Be the first to ReplySuperior Experience
We stopped in the bar for a drink every evening before bedtime - great service and creative cocktails. Also wonderful breakfasts.
Be the first to ReplyAnniversary Dinner
My husband and I absolutely loved this restaurant, from the interior decoration which was reminiscent of a country house to the beautifully presented food. The staff were so pleasant and respectful and also remembered that it was our wedding anniversary, it made the whole evening very special. Thank you to the two gentlemen who greeted us on our arrival at 8.00 and whose names I didn't get, but they were a pleasure to deal with and to Islam who looked after us later on. Thank you so much, you made a marvellous day even better.
Be the first to ReplyAfternoon tea
My daughter and I booked the hyde for Afternoon tea.
Etremely disappointed from the moment we stepped in. I was questioned rather rudely repeatedly asked when did I make the booking even though I had presented my confirmation.
Awful and unprofessional manner was the butlers/ male porter/
Sandwiches hard and cold could not eat.
Tea warm
Waited so long for pastries.
Scones perfect the best ive eaten.
Whole experience poor.
Staff attitude in restaurant very good.
Rating 1/10
Never again!!!