Avoid! Unless you like rude service! - The Fountain Cafe Edinburgh - Buy Reservations
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Edinburgh's Best Restaurants that are most frequently booked by customers of The Fountain Cafe Edinburgh
Ranked #4 in Edinburgh's Best Restaurants.
🤮 1/5 - Avoid! Unless you like rude service!
By 👻 @Traveller47G, 09/02/2021 3:00 am
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My wife and I visited this cafe and went to the centre counter to order two drinks. We were approached by a middle age member of staff who asked us to use a side counter window, which was fine. We were then left waiting, waiting and waiting ( which was odd as there were 3 members of staff and no one serving customers at the time) . My wife politely asked whether anyone was serving. Rather than a simple apology we encounted 'Dr jeckle' who began to chastise my wife saying "that's the problem of people these days all me, me, me and have no patience! My wife tried to explain that she was not like that and was politely asking, but to no avail. Dr jeckle continued his strange rant. Have to say in 50yrs this is the worst customer service we have ever experienced! Judging by the other reviews on here they are true. Probably the worst customer service on the planet. If you like rude service this is the place for you! Avoid!
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