Unfortunately a bad experience. - The Commerce Inn New York - Buy Reservations
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🤮 1/5 - Unfortunately a bad experience.
By 👻 @Kristin S, 06/03/2020 3:00 am
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I planned a girls night for me and a few friends. We got in the room (room 103) and it smelled super musty so we right away opened the window. There were bottles left from the previous people under the bed and also there was pink sticky toothpaste all over the sink. Due to covid I wiped everything down and then told the front desk. The woman (unsure of her name) apologized and said she wrote a note to the general manager to get back to me. Later on in the day we found dried blood on our comforter and what looked like a giant pee stain on the side of the mattress.
I honestly I feel I should get at least half of a refund. It was supposed to be a fun weekend and it turned into cleaning other peoples mess and staying in a gross room.
I still have yet to hear back from the general manager.
-Kristin Smith
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