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The Clocktower New York Reviews from The Last Year
The place is gorgeous, great vibe The service was
The place is gorgeous, great vibe The service was INCREDIBLE. When the hostess asked if we were celebrating something, I mentioned it was my wife's birthday, genuinely not expecting anything, but at least three people in the staff came over to say happy birthday and they even left a cute note on the table before we sat down, really top notch The food was great, in particular the burger and the Scottish egg We're certainly coming back
This is a hidden gem! It's located on the second floor of
This is a hidden gem! It's located on the second floor of the Edition Hotel. When standing in the park, look for the building with the clock and you'll spot it right away. lol. Three of us went for brunch and we all enjoyed our meals... crab cakes and avocado toast, and bloody Marys. Service was friendly and well paced. Afterwards we moved to the bar and enjoyed some cocktails. The greenpoint and marayuca were awesome. I could've had 10 of them but I didn't. The space is bit dark but fun and there's a room with a pool table. I recommend popping in for food or drinks or both.
Yesterday, we celebrated my boyfriend's birthday at the
Yesterday, we celebrated my boyfriend's birthday at the restaurant, and while the food was good, our experience was overshadowed by the demeanor of our server, Eduardo, who made us feel uncomfortable by acting as though he was above us. A few examples would include: almost throwing the complimentary birthday dessert on the table as well as the check even we did not ask for it, we also asked him to pause on lighting the candle because we wanted to take a video but he ignored our wishes and lit it up anyways. Both my friend and I were sure to ask this vocally multiple times so he definitely heard us. We also advised him early on that I was allergic to almonds so anything with nuts I wanted to be extra careful, the complimentary birthday dessert had nuts and nothing was told to me until I bit into it already. The attention to detail lacked greatly and the human touch is not there which degrades the entire atmosphere of the restaurant. We will go back to the clocktower again because the food itself is good but Eduardo left a such an impression that I will ask that my server is NOT him when I return. I hope the management team will take steps to properly train their staff in customer service as this is crucial to any restaurant business. You can't have great food for with shitty service.. deducted 3 stars because of service.
Came here for a dinner with a friend and really enjoyed the
Came here for a dinner with a friend and really enjoyed the ambiance. The beef wellington was to die for. The meat was very tender and the pastry was buttery and flakey. We also enjoyed the beef carpaccio. Service was a bit slow but the food was worth the wait.
Very romantic and sexy vibe.
Great find on restaurant week. The pool table was a pleasant surprise and an added bonus. Will definitely return
A cozy environment with an oak themed feel to it.
The food was very good. Highly recommend the butternut squash soup. The duck was amazing, cooked according to preference with a nice crusty shell. Fish and chips were the Americanized edition. Good but not authenticate British tasting fish batter. And then the sticky toffee dessert was 100% authentic. The staff were attentive and quite prompt with the food. I recommend this restaurant and likely will be back.
We ate dinner at the Clock Tower for Restaurant Week.
We were not presented with the restaurant week menu when we sat down and had to ask for it. We noticed other tables having to do the same. However, the menus did arrive with a recommendation for the most expensive item on the menu (Beef Wellington, $71). We ordered a dozen oysters and then the three course Restaurant Week special for each of us. The oysters were fresh and tasty. However, they were brought to the table with the appetizers, which was odd. The appetizers (steak tartare and a salad) were OK, but a little small. The entree was a hanger steak with potatoes. A photo is included. It had to be the worst presented plate I've ever had at a NYC restaurant. Worse yet, the (medium rare) steak was over salted and tough. The potatoes were flavorful, but lukewarm. The deserts were just OK. The panna cotta was topped with a citrus salad, a weird flavor combination that did not work. Besides the issue with the menus, the service was problematic. We sat for a long time before being initially greeted and long time periods passed between courses. The numerous waitstaff were all young and inexperienced. In photos, the restaurant looked romantic. In reality, it was very noisy. The tables for two are very narrow and long, forcing you to sit far apart. That, combined with the noise, made it impossible to carry on a conversation at a normal volume. Most of the noise was the loud music from the nearby bar. Overall, the visit was a disappointment. Restaurant week is a great time to try new places. Sadly, we learned that we did not like the Clock Tower and that we will not be back. Also, despite what other reviews claim, the Clock Tower is not a one-Michelin starred restaurant. The list is here: https://guide.michelin.com/us/en/new-york-state/new-york/restaurants/1-star-michelin?sort=distance. Its not even close to the standard set by those establishments.
Great spot, inside the Edition hotel.
Seafood platter is a must try. Delicious. Highly enjoyed the halibut. Everyone had great meals. Drink was good (not great). Good service (attentive waiter who gave good suggestions). I would definitely go back.
Came here for a friend's birthday - excellent food and
Came here for a friend's birthday - excellent food and service here, highly recommended if you like british cuisine or just want beef wellington. The only thing that takes a star away is their portions are kind of small, but amazing otherwise!
The Clocktower Restaurant is in what must be one of the
The Clocktower Restaurant is in what must be one of the finest hotel properties in Manhattan - the New York Edition. The restaurant feels like an exclusive old school club that is equal parts hip, chic and timelessly stylish. The gallery walls are gorgeous and the intentionally-curated photo collection is interesting in and of itself. The food is a sure thing. I've dined there 4 times. Three of those times it felt like a Michelin-starred experience - every "chip" (French fry) was crispy perfection, fresh smoothies, no detail of our meal left unattended and impeccable service. Last weekend was a miss, however. The restaurant was not crowded yet our waiter took our order and we never saw him again except to either bring the check or remove our plates. A kitchen hand served us and we had to flag him down while he served a nearby table to request our check. The waiter brought it to us but without asking if we wanted anything else; we felt rushed at that point. We would have had another round of drinks or dessert but for lack of service. It was a very nice meal but I was disappointed that the experience didn't rise to the level I have seen on previous visits. The Clocktower is so special! I hope we were there on a rare "off" Saturday when its best talent was taking holiday time off.
Fine dining in a great space
We don't do a lot of fine dining, but we opted for the Clocktower as part of a theme on our trip to NYC to see the Back to the Future musical. The ambiance is welcoming: music at appropriate levels, dim lighting, and very beautiful woodwork and steampunk-inspired decor all around. The staff really goes out of their way to give you a fine dining experience. Our water glasses never got empty, and the service team kept our table clean and everything in its right place. When it comes to fine dining I'm often left impressed, but hungry. The Clocktower served up generous portions of every dish, to the point that we had to forego dessert. My NY strip was cooked perfectly, and paired with a red wine au jus that made me wish I hadn't finished my bread. My partner's beef wellington was a fantastic medium rare, and I don't think I've ever had whipped potatoes that tasted so good. Overall it was an amazing experience, and we left satisfied and happy.
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
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Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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