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Taj Palace, New Delhi Tripadvisor Reviews
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10 Reviews
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Staycation
Stayed with family , booked two rooms. Check in took too much time. Lounge facilities are provided in Orient express. Health club facilities are aging. Vikas and Vishal was extremely welcoming and courteous, true impression of Taj hospitality.
Be the first to ReplyMr. Manraw, a model Taj associate.
Being at least a weekly guest at the property, it’s somewhat superfluous for me to get into repeated detailed comments on the entire operation. I just wish to dedicate these lines to Mr. Manraw, service associate at The Capital Kitchen. At the outset, he, along with his brother Mr. Vikas, are a rare breed that still retain the concept of taking pride in a true sense of hospitality. I have the privilege of being attended to by them over innumerable dinners, and every single time I walk away with a sense of superior satisfaction. No matter how busy the restaurant is or how important the guests are, Manraw will always pay special dedicated care to single diners such as me. His passion for his work comes through with the level of attention he pays to the smallest personal details. He gets thoroughly familiar with individual dining habits, to the point that it is hardly even necessary to speak much to him. He automatically fulfils all preferences, from the iced water that I drink, to my choice of counter items, to the dessert I usually enjoy. All these he provides with a perfection of timing that is both precise and unobtrusive. He projects gracious and sincere courtesy while executing his tasks, no matter how busy I’ve seen him get. In an age when it is increasingly difficult to even get the attention of service associates in today’s overcrowded and boisterous restaurants, people like Mr. Manraw should be utilised as role models. I urge that he be assigned to train his colleagues in the rapidly dying art of fine service. My very best to him, as I hope to continue enjoying his hospitality. I wish to close with special mentions to the charming young hostesses Ms. Chan and Ms. Beauty, Chef Mani, Mr. Sachin the IRD service associate, and Mr. Rajan of laundry.
Be the first to ReplyVery pleasant 3 night stay at Taj Palace New Delhi
We had an excellent time at Taj Palace New Delhi. Greatly appreciate your warm welcome and pampering by entire staff. Love to visit again and again. Excellent breakfast menu with lots of options and very yummy food. Excellent staff who gives
Be the first to ReplyGreat experience and service overall
Had a really great time having dinner at Taj Palace. I didn't know they had a restaurant inside 'Spicy Duck'. I was expecting good service and it was delivered! The staff had such good knowledge and they were also open to some requests that I had which I really appreciated. I really want to highlight that Mohit was really exceptional. He definitely made our experience memorable.
Be the first to ReplyNot a great experience
We stayed for the weekend. Too crowded, too much waiting in all restaurants, so noisy with marriage crowd all around and extremely poor management during breakfast. 1 hour waiting for breakfast with no one to guide or tell us when our turn would come. Huge crowd hovering outside the Capital Kitchen restaurant for breakfast and every one was wanting to get inside and staff was quite indifferent. Felt like waiting for a Langar.. 🥺Don't go there during the weekend pls. , though, I am yet to experience the weekdays stay. 😀😀
Be the first to ReplyNot recommended as a worthy
I did stay for the birthday of my cousin! The property i booked was via direct reservation team under some urban getaway offer which included one major meal and breakfast! - staff was almost non welcoming in nature - they all were busy hosting some VIP political gues - dinner had wait time of 1 hr - breakfast had wait time of 1.5 hr - the birthday cake had to be reminded multiple times! - food quality & taste was below average and no-one was bothered to seek feedback. They all were busy attending the guests ordering Ala-carte ! Seems like they treat buffet opting customers differently vis-a-vis ala-carte! Not visiting again for sure Overall an average experience at the price paid!
Be the first to ReplyCapital Kitchen- Monday Buffet
Very good taste, good variety and supportive staff. Shubham took good care of our baby too! Service was quick and the ambiance was also good.. The variety in India cuisine could have been more and tea tasted very average. Rest all was very good
Be the first to ReplyIncredible service , and chef
Stayed at this hotel for 2night and we were very impressed . hotel itself is immaculate .rooms are comfortable and clean . breakfast was fantastic special mention to chef Ravinder and nillo serve me best omlate and pancake and the team for all of their help my wife and I are coeliac Required gluten free food and the team went above and beyond to cater for us .thanku so much ,we were providing with local delicious dosa but also gluten free pancakes and treat too nothing was too much for anyone .would definitely stay here again even just for the hospitality
Be the first to Replygreat hospitality
excellent service by sumit grover and cheff sameer. it was our first wedding day and all the staff make uss feel special. All thanx to Taj palace. From the reception to room and room to restaurant. everything was so perfect. cleaniness, food quality is just wow. Feel the luxury with Taj.
Be the first to ReplyAmazing breakfast
great service by Sumit Grover and amazing preparation by the chef The place looked dreamy and they took extremely good care of my 2 year old daughter They catered to her every demand including a kid’s plate and baby chair The staff was extremely courteous and helpful
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