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Sultan's Lounge دبي Reviews from The Last Year
Best afternoon tea I have booked in 20 years!!!
We went for the afternoon tea to celebrate our little girls 3rd birthday. Im living since 20 years in UAE and booked many afternoon teas throughout those years but never ever have I been surprised and spoiled like here. Especially Ms. Joy, who took care of our booking and was there for us the entire time we have been at the hotel, left us speechless. She is one of the most friendliest, sweetest and professional Hotel staff I have ever met. Our little girl had the happiest celebration and we all will never forget that day. We actually didn’t want to leave ❤️😄❤️ Thanks again to Ms. Joy and the beautiful team for the very special arrangement. God bless you all.
Great place
Great service and friendly staff. Atmosphere is just perfect, especially the outdoor sitting area.
Great place
Perfect hospitality especially Ms. Sarah was very welcoming and sweet .. helped us make great choices with the menu and made our experience perfect. Definitely coming again.
Bear tea
The Bears afternoon tea is the best afternoon tea I have ever had, and a real treat. The artist has done an amazing job conjuring memories of childhood.
If you go down to the woods today ...
Sultans lounge is currently serving a special teddy bear afternoon tea to accompany a wonderful art installation of designer teddy bears. I will not spoil the surprise, but the food and the spectacle are well worth the visit - afternoon tea with a twist! Visit before it goes away!
Srijana was good on service
We went for lunch and srijana was on service who was very friendly very helpful food was good thanks to the chef
Superb Service💯👌🏽
Today we visited the Sultans Lounge at the JZS Hotel, it’s our second visit to to this hotel as we really enjoy the quality of service here, today is our last day at the hotel and on arrival to the Sultans Lounge we were welcomed by the waitress Sarah who greeted us warmly and sat us to our table, I had the Ribeye yesterday and I thoroughly enjoyed my meal, the Ribeye was so juicy, tender and delicious, and with it being my last day at the hotel I thought why not… I Simply couldn’t resist, however to my disappointment the Ribeye was no longer available but shortly after being told this the manager (Teresa) arrived and asked us how we are doing, I explained to her how much I enjoyed the Ribeye the night before and that they only had the striploin available, as soon as I explained this to her she immediately made some enquiries and moments later she arrived at our table to tell us that the Ribeye will be available for you guys, now this may not be a big deal to many but it’s the little things that matter for me and the fact Teresa went above and beyond highlights to me why I love staying here at the JZS Hotel, midway through our meal we were also given some complimentary Mocktails with it being our last day from Theresa, this came as a complete surprise and I never expected this, my wife, myself and son were genuinely impressed by her attentiveness and service, Teresa is an absolute credit to your establishment, the service provided by her was exemplary and I genuinely felt taken care of by her, she more than exceeded our expectations, and this goes to all the staff here at JZS Hotel - Great job guys 💯👌🏽
Amazing
The Service and the staff in the Hotel and Sultans Lounge are amazing. Everyone is taking care of you and making sure you have an amazing time during your visit. Especially Sarah and Abdul and Kamal (shisha guy) are amazing! I will definitely come back!
Review
Great service, everyone makes you feel welcome and relaxed. Deergha and the team look after us every evening. Would recommend!!
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Transfer
By 👻 @EntertainedCopper11, 05/18/2024 9:13 am
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My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
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