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Ledyard's Best Restaurants that are most frequently booked by customers of Sugar Factory - Foxwoods Mashantucket
Ranked #20 in Ledyard's Best Restaurants.
🤮 1/5 - I arrived at this restaurant expecting a great meal with
By 👻 @Carolina I., 01/03/2024 3:00 am
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I arrived at this restaurant expecting a great meal with excellent service as usual. When I sat down I ordered then was immediately served with uncooked chicken, overcooked cheeseburgers, and overdone salmon. I regarded the server about these issues and she stated that there was nothing she could do and was extremely rude about it. I requested the manager and she was very rude and snappy when we simply told her what the issues were. Almost had us pay over 200 dollars and refused to take the meals off the bill. Another thing was that there was only two workers in the entire restaurant so it was very inattentive. Terrible experience.
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