I've had one too many bad experiences here can't even get - SUCCOTASH Washington - Buy Reservations
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Washington's Best Prepaid Restaurants that are most frequently booked by customers of SUCCOTASH Washington
Ranked #6 in Washington's Best Prepaid Restaurants.
π€’ 2/5 - I've had one too many bad experiences here can't even get
By π» @Naomi H., 07/23/2022 3:00 am
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I've had one too many bad experiences here can't even get into all the details. Do not recommend the DC location due to terrible service. Once waited 50 mins for a table (was quoted a 40-min wait) at dinner time then when I went to check when we would be seated, the host said she had no idea when a table would be available. This is after watching several groups come after us and get seated. We initially assumed they had a reservation. After asking management to figure it out immediately, we were seated (at tables the host said didn't exist but we could literally see). Then had to rush ordering because the kitchen was closing in 15 mins. No apologies or acknowledging the terrible service. Another time had to basically service myself - had to get my own straws, get up to ask for utensils, then get up to ask for napkins (because why wouldn't they come with the utensils), had to ask for small plates, asked for a manager to come and he never did. Spoke to another manager and he never followed up. The bartender Aneera (not sure how to spell it) was great. She acknowledged the subpar service and we had a respectful conversation giving our concerns and feedback. Unfortunately, I think it'll still be a while before/if I come back. The poor service far outweighs anything in the menu.
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