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🤮 1/5 - No Room at the Inn
By 👻 @Peter C, 01/03/2024 3:00 am
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I was planning my 60th birthday in Manhattan with my wife, adult daughters and 2-year-old granddaughter. I had heard about the STK happy hour from some others and decided it would be a good place to try. I called about a month in advance to make sure my granddaughter would be permitted at a table for happy hour and the hostess assured me we would be welcome. I then stopped by about 2 weeks before in person and was assured the same thing. Fast forward to my birthday, our party gets there at 3pm, they tell us that the happy hour is at the bar only and that my granddaughter can't sit at the bar. The main bar was full, and I asked the hostess if we could take the empty bar in the back and leave the child in the stroller and despite the bar being empty, they told me that they were not going to open it for a half hour trying to discourage us. We waited and after 30 minutes they still hadn't opened it. I asked to speak to the manager and explained that the only reason I came there was that I was assured that we could be accommodated with my granddaughter and possible sit at a table for the happy hour and despite the seating area being empty, the manager told us that it wasn't an option. After felling really unwelcome and uncomfortable, we Googled a nearby Irish Pub for happy hour and had a great time, with my granddaughter, who sat in a highchair and enjoyed our company the whole time. The rest of the birthday weekend was glorious and the following evening my granddaughter was additionally welcomed into Del Frisco's with open arms, and we all had a great time. So, while I can't speak to the food quality at STK, I can say the hostesses gave us bad initial information which led us on a wild goose chase to their happy hour and once there, the hostess or manager on site made us feel super awkward and uncomfortable. They could have easily seated us at a table in the otherwise empty restaurant if they were recanting the bar as an option and that would have been a better solution than to make us feel comfortable instead of making us wait over 30 minutes for an empty bar to open that they had no intentions of opening. I dealt with the manger and two hostesses, and each made us feel more and more uncomfortable and when multiple family members of mine pressed me that we were unwelcome, we left for happier faces and places.
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