Exemplary Leadership Service - Spago Dining Room Singapore - Buy Reservations
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🙂 4/5 - Exemplary Leadership Service
By 👻 @Julesdanielle, 04/04/2022 3:00 am
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Dear Paulo
Thank you for your extreme kindness and generosity today in making our lunch experience well again.
I brought my family here as I had previously a fabulous time here and decided to share the nice view and experience with them.
However, I understand that after providing some feedback to you, you had taken the effort to investigate and understand why, sharing with us some miscommunications in service to the terrace.
We really appreciate your follow up and great customer service to our whole family, with such sincerity to ensure that we have a good time after all.
You leadership is examplary and is the beyond expectations and is model behavior for others to follow in making people feel cared for and heard. On behalf of each of us, THANK YOU Paulo!
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