Overpriced - Soho House New York - Trade Reservations
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New York's Best Hotels that are most frequently booked by customers of Soho House New York
🤮 1/5 - Overpriced
By 👻 @Traveller 44, 12/16/2022 3:00 am
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I was in this Soho House 'hotel' two days ago. It cost the price of a 5 star hotel, but it fails to deliver. The reception area is a tiny box just off the street, so there's always a crush at the desk, with only two cramped seats for customers available, the lighting throughout is too dark, so that wherever you are you can't actually see properly, including the floor numbers in the lift - everyone was always peering to see where to go. Our room was in an open access hallway with no extra security measures (worrying) with very dark- bordello lighting so you could not actually see the room keyhole to get the key in. The room was small and again, with poor lighting. It is winter and the only heating was a fan that came out of a ledge that blew hot air into the room - so unless you wanted dry, dehydrating air and a loud helicopter noise in your room, you had to turn it off and freeze at minus-zero temperatures in a room with lots of exposed wooden flooring. The two windows with a block of wall in between let in sufficient light and room service was very poor - EVERY time I called for breakfast, they didn't pick up and I had to go through reception. The club at the top was fine but also very dark mood-lighting throughout the day, and service was off-on in that most of the staff rush around but are very hard to pin down and the quality of food is negotiable for what it costs. I recommend giving this overpriced and under-delivering 'hotel' a wide berth.
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