I canceled a reservation ahead of Thanksgiving weekend well - Snowpine Lodge Alta - Trade Reservations
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🤮 1/5 - I canceled a reservation ahead of Thanksgiving weekend well
By 👻 @Alex B., 11/26/2023 3:00 am
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I canceled a reservation ahead of Thanksgiving weekend well in accordance with the Snowpine Lodge's cancellation policy. However, the hotel elected to bill me anyways. I have been unable to reach the manager of the hotel, and will be opening a dispute with my credit card company as well as contacting the Utah attorney general regarding this property's business practices. The hotel has refused to stand by their own refund policy.
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