Great food, meh service - Shanghai 21 New York - Buy Reservations
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🙂 4/5 - Great food, meh service
By 👻 @5280familytravels, 03/11/2022 3:00 am
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We went based on other reviews on our first night in NYC. We arrived around 6:30 on a Friday and were told the wait was about 35-45 minutes for our party of 6. We were seated around 7. There were lots of options on the menu. We ordered dim sum and entrees and all of the portions were generous. The food was great. The only disappointment was the fried rice. My kids raved about the soup dumplings and the Shanghai style Lo main.
The only thing keeping this from a 5 star was the service. It was very busy but even accounting for that the service was disengaged and apathetic at best but mostly absent and hard to find.
While we would go back, I’d probably stick to take out and avoid the dining room if I could.
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