do not use for private hires - Searcys at The Gherkin London - Buy Reservations
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🤮 1/5 - do not use for private hires
By 👻 @ViaM, 06/13/2022 3:00 am
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a few weeks ago i had a private dinner for a client and the sales team has been incredibly rude and unhelpful. we have been threatened several times with losing the venue for not meeting deadlines we weren't aware of. i have organised many private dinners over the years, and I have never experienced such a lack of care and rudeness from the sales team - when asking for clarifications, they would say "that's in the contracts" and nothing else, they haven't provided any sort of direction for people to access the venue, many weren't made aware ID was needed etc. and the thing that was the most disrespectful was the tone of the people from the sales team - they wouldn't call back, they would give one word answers etc. i will never work with them again and I strongly recommend against this venue after this experience
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