Great service for Platinum Jubilee Afternoon tea - food amount could be improved - Searcys at The Gherkin London - Buy Reservations
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🙂 4/5 - Great service for Platinum Jubilee Afternoon tea - food amount could be improved
By 👻 @Indigoemma, 06/09/2022 12:00 am
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Visited for the special Platinum Jubilee afternoon tea on the Saturday over the Jubilee weekend - £55 pp plus service so approx £62 in the end. Unfortunately I was feeling unwell on the morning and I thought it best to have my partner go with his sister instead of me (we had only booked for 2 of us). Because they insist on having the names of guests, I therefore had to change this. I called a few times and there was no answer. I left a voicemail and emailed. This was eventually picked up after 45 mins plus and email confirmed it was fine. By then I had started feeling better and I felt like I didn't want to miss out (!) so I tried to call and email to confirm if we could change the booking to 3 people and I could attend also. Again, no answer from phones and left voicemail. In the end my partner asked when he arrived and I decided to just go along anyway and hope for the best - which was lucky as it was ok. The table was set for 2 and they managed to fit an extra person space on so this was excellent service for which I am very grateful. I understand I was very fortunate they could accommodate this and it would have been very annoying for them that I chopped and changed like this! However, if I had been able to get through to someone to speak in person without having to leave a voicemail/email and wait for a response, then perhaps I could have discussed all of this in person on the first call and there would have been more time for them to resolve this! Nevertheless, I am very appreciative of their efforts here. The views were wonderful and the food itself was great quality. However I do feel the sandwiches themselves were quite limited. (I did wonder if maybe they had not got enough food in, given the fact I had asked to add an extra person to the booking last minute but I checked other tables and it was the same all around so this was their standard amount). There was a canape sized bite of coronation chicken and then three small fingers sandwiches each - so the equivalent of less than 1 "normal" sized sandwich per person. Sandwiches were not offered to be replenished either - as they have been at all other afternoon teas I have been at in London like the Ritz/Dorchester/Claridges etc. These are, to be fair, more expensive though, so perhaps my expectations were a bit out. I would have expected maybe 2 more finger sized sandwiches per person for the price point. I should point out that the scones and cakes were a satisfactory amount and good quality (2 scones pp and a selection - I believe 4 cakes/bites). We took home leftovers of the cakes. Overall I am very appreciative of the service and efforts made to accommodate these changes for the booking at the last minute. I think for the price itself I had expected a little more sandwiches but I guess if you take into account the wonderful views, then some of the money you are paying goes towards this as part of the experience. I would recommend.
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