Underwhelming experience - Savoy Grill - Gordon Ramsay London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of Savoy Grill - Gordon Ramsay London
🤢 2/5 - Underwhelming experience
By 👻 @Pennylanecafe, 03/08/2023 3:00 am
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I had booked dinner for my husbands birthday. When we arrived we were sat in a corner which was both cold and noisy. We asked to be moved and to be fair the waitress ensured we had a table in the middle which was much better. The staff were professional but lacked any inclination to engage with diners. It was a strange atmosphere and we felt that they just wanted to serve you and get you out of there as quickly as possible. When dining out in most establishments you would expect conversation with the staff but we can only assume that they are told not to do this with customers as it was right across the board. We were then rushed to order desert and my husband was asked three times to place his order. Then to top it all halfway through him drinking his coffee we were asked to move. We were placed on the side where you collect coats. The cost for two people was £420 and for that I would expect better service. Needless to say I did not pay the extra £70 on top of that for the service charge. If I had to say a meal for two at £500 we would have expected to come away feeling like we had had such a special evening and this couldn't be further from the truth. I would say after visiting many restaurants (some with celebrity chefs) this comes very close to the bottom.
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