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Saru Sushi Bar San Francisco Reviews from The Last Year
Sushi is great, we come here often.
But they now sneak an automatic 20% service charge onto the bill, and then ask you to choose an extra tip on top of it after paying. You can choose "no tip" but still they make you do that in front of the waiter. The waiter also didn't say anything about the 20% service charge. I can assume many people pay the service charge, and then tip another 15-20% on top unknowingly. Very bad business practice and feels scammy!!
As someone who grew up in Hawaii and frequented Japan, this
As someone who grew up in Hawaii and frequented Japan, this is some of the best sushi I've tasted in SF
Food was good, but felt cheated because 20% gratuity
Food was good, but felt cheated because 20% gratuity included in subtotal. Shouldn't gratuity be added in after subtotal and not be part of tax calculation!! :(
The food was good and the place was small and cozy.
The service was horrible though. We just sat and the waitress kept staring constantly waiting for us to order within 2 minutes into the restaurant,we felt really rushed. This was when we ordered over $200 worth of food. It was really uncomfortable to eat while them staring and interrupting that if we wanted to order something else so we just took our food and sake to go.
Having omakase at saru is really worth it! I started with
Having omakase at saru is really worth it! I started with 12pcs nigiri and added on more. Luckily i came when they were not busy so i got sat right away! Siting at the bar is the real deal for having omakase because you got it hand-to-hand from chef. Travor is really great chef. Every bites are really tasty. My favorites so far are sawara, shima aji, chu toro, kinmedai, masaba, and engawa. Nama hotate is the BEST which really blown me out! I like how fish are really fresh and traditional. Not fancy, but tasty itself. Service is good too. I like how small the restaurant is, but they dont take reservation that would be the cons side if they get really busy. I'll be back for sure. Really good sushi in town!
Food: 5/5 Salmon Tasting: 5/5 Great selection of fatty and
Food: 5/5 Salmon Tasting: 5/5 Great selection of fatty and lean salmon. Our favorites were the king salmon and the soy sauce salmon. Sashimi Tasting: 5/5 Fish was fresh and delicious! Hamachi Truffle: 5/5 Service: 3/5 I'm not sure if it was an off night but my party of 4 felt rushed by the server. They also came back to our table several times to ask if we wanted to order more food. I think this is totally fine if you see that we're just about done with our meal, but it feels pushy if we haven't even started eating and if you come back to ask the same thing multiple times even though we politely decline each time. Ambiance: 4/5 I've never eaten inside the restaurant but the outdoor seating has overhead patio heaters that kept us warm on a chilly Noe Valley winter evening. I did feel like the table and chairs were a bit cramped though.
The space is cute but the food was somewhat disappointing.
The hand rolls were nothing special. Some of the rolls were good but somewhat small, just as the nigiris.
Getting a table can be difficult as they're open for such
Getting a table can be difficult as they're open for such limited hours and their space is quite small but it's my favorite sushi spot when I'm looking for an elevated experience
I won't usually give something 5 stars, but this place is
I won't usually give something 5 stars, but this place is about as good as you can get for a cheaper omakase. The fish is super fresh and flavorful and the price is reasonable. The shari is also well-cooked, with each grain of rice being separated without it clumping.
Gorgeous little spot - felt just like a spot in Tokyo, sat
Gorgeous little spot - felt just like a spot in Tokyo, sat at counter to watch the masters at work, every dish produced a work of art. Sashimi melt in the mouth. Didn't have to wait too long cute plant store across from the place pleasant way to spend the wait time at - definitely will be back!
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Wrong resy
By 👻 @CelestialLand10, 05/04/2024 8:16 am
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I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
2 Answers
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Answer from 🍦 @EternalAnt36 (05/04/2024 8:38 am)
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Submit a refund request and your seller will either give you a refund or fix the issue. Could’ve just given you the wrong confirmation but still have the reservation you want.
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Answer from 😘 @ProductiveReward18 (05/04/2024 8:33 am)
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Whoa…I’m sorry this happened to you!!! I hope you’re able to get your money back immediately from AT.
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