Terrible business model - theft - Sanyuu West New York - Buy Reservations
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🤮 1/5 - Terrible business model - theft
By 👻 @RWhitePiermont, 10/30/2023 3:00 am
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The Sonder organization is terrible. The hotels are fine, but I have used them for both business and personal travel (a total of two trips). On the second, personal travel, I had charges for the room added to my corporate card that was on file for my previous business travel (buyer beware - they automatically charge any card added to the app). I called three times to have the charges changed from my corporate card to my personal card and each time they said they were doing it and never did. In the meantime, they charged both cards. Now I have paid the fees twice and no one from Sonder will help me. I am filing a case with the Better Business Bureau. Good luck, folks.
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