Ruth's Chris Steak House Reno Tripadvisor Reviews - Ruth's Chris Steak House Reno - Buy Reservations
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26 Reviews
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Excellent steaks and seafood
The maître d was rude - needs training in customer service. We waited almost 30 minutes to get a table set up for 8 of us and when we were seated there were only 3 other diners in the restaurant. Food was exceptional - steaks were phenomenal, staff very courteous but had a hard time with serving the correct meal to each us. After finishing our meal we sat for a long time to get our bills and to pay. Our bills had to be corrected until the correct billing was achieved - something would not expect from a high class restaurant.
Be the first to ReplyGood food
All the food was ala'carte, nothing came with nothing. We sat in a booth, the lighting made it hard to read both the menu and the prices.i had a stuffed chicken breast, very cheesy and delicious, wife had a petite filet had to send back cause it was too rare. Food was on a hot (500 degree) plate so was sizzling. Went away very full. All of the staff very polite and professional . Very quick to fix steak. Took a while to get dinner 45 + minutes.
Be the first to Replybad service and over cooked steak,cold potatoes
I ate here on Oct 25,2023. It took them 15min to come to our table. They asked for our dinner order and I said I would like to order a cocktail first. He took that order along with our food order. Next came our salad WITH our meal at the same time. The waiter looked confused and said don't worry, we will "boomerang your meal." I wasn't sure what that meant. Well, they came back with my now very over cooked steak and cold potoes. It was obviously just left under a heated lamp for 15mins at least. Then he wanted to take desert orders. Our meal came with that and when I asked he said he only wanted the best for us and thought we would want a larger portion one. I said no, I want what came with our meal. First and last time for this steakhouse I was so excited about trying
Be the first to ReplyLoved it!
Had a great dinner and dining experience tonight at Ruths Chris in Reno. I was wary after reading some of the negative reviews but came away very FULL and very impressed. The wait staff was friendly and engaging. Thank you Brandon and Thomas. The food was excellent. I had the 16 oz Ribeye and my wife had the 16 oz NY Strip. Both were cooked to perfection and the sides were more than enough for both of us. I would not hesitate to eat here again .
Be the first to ReplyCost an arm and a leg!
Fillet, wasn't as good as at least 3 other restaurants. Staff was excellent, plenty of food. The price was crazy, ridiculous. $350.00 for two people.
Be the first to Reply50th Anniversary Dinner to remember
We celebrated our 50th anniversary there and everything about the experience was outstanding. Kimberly Chapman, our server, made the night extraordinary. Her service, attention to detail, special touches far exceeded anything I have ever experienced previously. Ashley, the woman who greeted us in front was kind and delightful. The food was cooked to perfection. Five stars aren’t enough to rate this experience.
Be the first to ReplyOverpriced Disappointment
Steak was very good, rest of dinner huge disappointment. Very slow service even though very few customers. Presentation was blah. Single piece of meat on a small white plate, unappetizing. Plate extremely hot with hot oil spattering on clothing. Manhattan drinks mediocre, good martini. Whole experience certainly not worth the price. Ambience blah, too cold. Much better steakhouses in Reno, ie, Western Village.
Be the first to ReplyDo yourself a favor and enjoy your next special evening and meal at Ruth’s Chris Steak House
I wanted to host my sister, nephew and good friends to a special dining experience and chose Ruth’s Chris Steak House based on their outstanding track record for providing delectable fare and service for my family in the past. I live out of state and received the utmost in attention and care to accomplish the evening I had in mind for them. I was not disappointed when hearing that, Paul Assanah, general manager, and his wait staff treated my family and friends as his own. I was so pleased to hear of the wonderful service and delicious meals provided to them making for a very special evening. I can’t emphasize enough to anyone visiting Reno and wanting a very special dining experience to do themselves a favor and let Paul and his team at Ruth’s Chris Steak House look after you.
Be the first to ReplyDisappointment birthday celebration at Ruth's Chris, Reno NV
I was taken by my husband to celebrate my birthday, to this formal dining experience. Started to be pleasant, we ordered steak and shrimp, steak and lobster; we asked for creamy horseradish. It took about 15 mnts. to bring it, they didn't have it, steak got cold, no one gave us any update about it. On a Saturday 4:30 PM reservation and no horderadish at a steak house? Also, no acknowledge about my birthday at all. I had taken my husband for birthday's celebrations to Flemings, and I tell you they do acknowledge it with a dessert and box of truffles. I sure don't wish to have a birthday celebration at Ruth's Chris in Silver Legacy, Reno NV
Be the first to Reply~~~ Wonderful Prime Cut ~~
Few days ago , after we check in , the front staff told us the great Ruth's Steak house at the hotel , we both so sluggish be on the go so early in the morning , so I need some thing to pick me up , STEAK all ways work on me , no reservation just pop in , maybe a week night , not busy at all , we got seated right away , beautiful upscale not like those old classic steak house , feel cozy and comfortable fine dining atmosphere and the menu excellent from Chops to Seafood , lot of choices and my girl love her Salmon and shrimp , delicious just right size portion , Wow Wow! OMGI ! with over five decade I been eating steak , I can truly called myself fussy Steak connoisseur , the T bone I had is one of the prime cut I had dated by in London and New York , great broiling skills , just perfect , well done Chef ! friendly and professional services , really look after well , so there is so many steak House around in Reno , check Ruth's Chris Steak house first , really amazing you with their quality of the Steak and ambiance .
Be the first to ReplyAmazing service and delicious meal
We signed up for the Ruth's Chris wine dinner November 2022 and it was outstanding. Sheldon our server went above and beyond with superior service the entire evening. He is a keeper! Management was great as well and made us feel very welcome at this event. The Wine rep was terrific and really knew how to chat with everyone and answer questions and he also came up with 4 fabulous Italian wines. The 5 course meal was one of the best we have had. Truly outstanding. We will definitely be back!
Be the first to ReplyDinner at Ruth Chris
My wife and I had dinner in the Silver Legacy at Ruth Chris Steakhouse last night and it was very enjoyable. Drinks were excellent as were the salads. The wife's Steakhouse and my ceaser salad were very good, very fresh and cold as they should be. Our steaks were cooked perfect and sides also. Quality of steak was on part with the best. The staff were great and saw to it we were well taken care of. A great choice for a wonderful evening.
Be the first to Replynot like I remember it
The worst caeser salad I've ever had. Lettice was wet and it had no flavor. The steak was good but very small. Of course all sides are extra. I will never go back.
Be the first to ReplyWOW!
As good as any other Ruth's Chris - and maybe better than most. We had awesome service, awesome wine and awesome steak,. Go here! Eat here!
Be the first to ReplyNot a good experience.
Even though we had a reservation and it was early in the evening (5 pm), we were told to wait outside the entrance. They were not busy. Finally we were ushered to a table. We ordered drinks then someone took our dinner order and all four of us ordered the smaller ribeye. We had been to Ruth’s Chris in Hawaii and Birmingham but the other couple ordered due to our experience. We waited 1 1/2 hours for our steaks. The plates were warm not searing hot like they are supposed to be, the mean was too done, gristly and not much flavor. We were unable to talk to a manager and left feeling very disappointed and embarrassed that our friends didn’t experience a wonderful steak.
Be the first to ReplyDinner with my wife
Got checked in at the Silver Legacy and called for a dinner reservation at Ruth Chris and were booked for 7:15. We showed up and were seated promptly, drink orders were taken and delivered. Drinks were excellent and dinner ordered. We both had tenderloins and both done perfect. If you want a great dinner, this is the place. Kiley, our server did an excellent job and we wish to say thanks, job well done.
Be the first to ReplyTypical Ruth's Chris
Steaks are excellent (of course) and their creamed spinach is my preferred and favorite side dish. This location delivers as have all the other ones I have been to.
Be the first to ReplyUnbelievable Experience - Sadly
We have been to Ruth's Chris but never in Reno. This was a big disappointment and the most unbelievable experience. The first jaw dropping moment was when ordering a soup choice the waiter asked if we had ever had the lobster bisque. Then when saying no he said was horrible. We still ordered it and honestly it was the only thing worth eating on our entire dinner.
Our food after ordering took over an hour to come. Our drinks were never refilled. We were only updated once. The steak was overcooked and tough. The mashed potatoes were dry, the bake potatoes were so smothered in butter it wasn't edible. The shrimp was GREAT! The salad was questionable.
We waited so long that we wanted dessert but we didn't want to spend another hour waiting. We asked to see a manager but was told he was unavailable.
This was a disappointing experience.
Not my favorite Ruth’s Chris experience
A two hour wait with half the restaurant empty. So ridiculous. You couldn’t even sit at the bar (which was half empty) and have drinks while waiting for the table. Staff was not very friendly. Turned away multiple people with an empty restaurant
Be the first to ReplyRuth's food, always good! Dining Room, feels too open and food court like, otherwise 5 stars.
food and service always good, The dining room in Reno is just too open and cafeteria like, it is sad as others we have gone to, feel very rich and special. food as always very good.
Be the first to ReplyHey, it’s Ruth’s Chris !!!
Hi gang,
We’re here in Reno celebrating an early anniversary just enjoying Reno and what it has to offer. There’s a Ruth’s Chris Steakhouse here in the Silver Legacy Hotel.
Made a reservation, the restaurant called midday to confirm and we showed up 5 mins early. The asked us to wait while they prepped our table (??).
We were seated in a small, private room with floor to ceiling curtains completely shielded from the rest of the patrons. Rose petals circled the candle on the table, nice touch !!
The table wasn’t centered under the overhead light very well and my seat was basically in the dark. At the top of one curtain was a 4 ft section detached from the supporting rod, I wouldn’t have expected this from a $$$$ restaurant. We got the special treatment but I would’ve preferred a sectioned off raised area over a closed room.
We asked and were relocated amongst the living and lighting. Our server, Robert was excellent from start to finish. I chose the Petit filet, 11 oz @ $59, my lovely chose the New York 16 oz @ $65. We didn’t ask for cocktails, appetizers or wine, we kept it light. Fresh, warm sourdough bread and softened butter started us off beautifully.
When our food arrived, served on super hot plates, you could still hear the meat sizzling as I rotated my steak to cut it. Mmmmm…. We chose garlic mashed and grilled asparagus as sides @ $12 ea.
The food was as it coulda and SHOULDA been, excellent in every way. We’ve eaten @ the RCSH on the Big Island of Hawaii as our only previous experience and this was just as we’d hoped.
They knew we were celebrating an anniversary and for desssert we had the most decadent, rich chocolate cake we’ve ever seen. They wrote out on the plate “Happy Anniversary” in chocolate sauce with two candles lit and 3 handmade hearts outta the same choc sauce. Fantastic !!
Our bill came to $145 before our generous tip to Robert. We dressed up in shirt and slacks but the party next to us wore baseball cap and shorts ???
Definitely eat here instead of throwing all your money into those machines, after all, it’s Ruth’s Chris !!
Rich
Good food and ambiance
The restaurant has an attractive decor and would be nice for a date night. There is also a separated bar area with a full menu and counter dining.
The service was friendly and attentive.
They three dishes I tried were very good and came from the kitchen nice and hot.
I enjoyed my dinner and the setting.
I would make a reservation on the weekends!
Fabulous birthday dinner
My s.o. requested Ruth's Chris for his birthday dinner and we were not disappointed. We were escorted to a table decorated with birthday confetti, a nice and subtle touch. Our wedge salads were excellent, the steaks cooked to perfection. The fillet melted in my mouth and his NY strip was a unique cut and very flavorful. The birthday dessert he chose was a flourless chocolate cake, and it was absolutely perfect. It's a bit pricy, but for a special occasion, a fabulous meal.
Be the first to ReplyPretty good Steak
I honestly love their steak. Mine did not come out burnt or overcooked or undercooked but I generally have a specific plan to ordering steak. They do have other options besides steak but don't expect it to be over the top since this is a Steakhouse.
Be the first to ReplyDinner for two
My wife and I were in town last week and we had dinner here at Ruth Chris twice and we had a very good experience both times. Our order was cooked perfect and staff was great. The bar is also excellent as drinks were very good. We certainly will return the next time we come to Reno.
Be the first to Reply