AppointmentTrader FAQ - Ruschmeyer's Montauk - Trade Reservations
Save up to 30% at Ruschmeyer's Montauk!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Standard Room
- Standard Ocean View King. Partial Ocean View Terrace. Newly
- One Bedroom Residence Ocean View 1181 Sq Ft (Full Kitchen Terrace)
- Two Bedroom Residence Has Ocean Views 1305 Sq Ft (Full Kitchen)
- Our 2 Bed Plus Den Residence Is A Private Custom Designed
- Ocean View Three Bedroom Cottage. Ocean View Fireplace. Full
- Any Suite
- Deluxe Ocean View Junior Suite Bi (Level Private Terrace Ocean)
- Standard Ocean View One Bedroom Suite. Partial Ocean View King
- Deluxe Oceanfront Two Bedroom Suite. Steps From The Beach. Two
- Our Superior Jr Suite Has A Partial Ocean View. Superior Ocean
- Superior Ocean View One Bedroom Suite. Ocean View. King Bed.
- Superior Ocean View 2 Bedroom Suite Views Of Our Private White
- Deluxe Oceanfront 1 Bedrm Suite. King Bed. Two Terraces. Queen
- Deluxe Oceanfront 1 Bedrm Suite. King Bed. Queen Sofa Bed Views
- Any Deluxe Room
- Deluxe Ocean Front King. Closest Rooms To The Beach. Floor (To)
- Deluxe Ocean Front 2 Queens. Closest Rooms To The Beach. Floor ()
- Deluxe Ocean View King. Ocean View. Private Terrace. Newly
- Dlx 2 Bdrm Ocean Front Cottage.ocean Front Fireplace.private
- Deluxe Oceanfront 3 Bedroom Cottage.
- Dlx One Bedroom Oceanfront Cottage. Fireplace. Kitchen. Private
- Any Superior Room
- Superior Ocean View King. Ocean View. Private Terrace. Queen
- Any Family Room
- Std Ocean View Jr Suite Bi (Level Living Space King Bed And A)
Ruschmeyer's Montauk Reviews from The Last Year
"Dmitri" is a liar and stole our money, which he sent us
"Dmitri" is a liar and stole our money, which he sent us texts confirming that we would get our money back after we discovered animals living in our room, a clogged sink, and dirt everywhere. There is no check-in process, nor on site management. I will absolutely never return here. I hope that this place shuts down for fraud. Two other groups of people were lounging around the "courtyard" area facing the same problems as us. Try sole east, it's a cheaper option for a much bigger and cleaner room, pool included.
We stayed in room 13, a suite, and we found a snake under
We stayed in room 13, a suite, and we found a snake under my bed. It was about 3ft long. See attached photos and video. Customer service treated the incident like it was absurd that we would be distraught over FINDING A SNAKE UNDER THE BED. Details below. I planned my best friend's bachelorette weekend in Montauk, and booked Ruschmeyers. We had a Friday through Sunday booking. Saturday night, we returned from dinner, and a snake was spotted in the room. We looked through the room and discovered a snake under the bed that I slept in Friday evening. We called the after hours line (there is not a single staff member on site at the hotel) and they sent someone to remove it. The snake was huge. (See attached photos and video). It was close to 3 feet long. It was terrifying. The whole night all I could think about was how a snake was under the bed that I slept in the night before. We did not sleep that night. Since this incident happened, it has been difficult for me to fall asleep. I now remove the bed sheets prior to getting into bed at night because I need to make sure nothing is underneath them. I arrived back home to Chicago Monday, and called customer service Tuesday. I was greeted with hostility. The person on the phone made it seem like it was absurd that I would be upset about finding a snake under the bed. They said 1. Well, it's a rural area 2. Well, we did remove it I didn't even receive any semblance of an apology or acknowledgment of how scary the entire incident was. Customer service said " so what are you asking for" and I said I think some form of refund is appropriate. He told me he would call me the following day with an outcome. Wednesday came and went, nothing from Ruschmeyers customer service. I called twice Thursday, no answer. I texted the thread where they had previously reached out to me, no response. On Sunday I had the bride -to- be send an email and explain what happened, with pictures. No answer. She followed up on her email. They finally responded. They said they would give her a call Wednesday. Once they called her, they told her it was really out of their hands at this point, as I waited a WEEK to reach out. I called 2 days after checkout, math is hard for some I guess. It was the same customer service rep I spoke with the week prior. They behaved as if her email was the first time we reached out. They offered a small reduction in the total bill. She called them again and I joined the line. I laid out exactly how many times I reached out, how they told me they would follow up with me and never did. We argued. I explained that at this point. with their lack of understanding and their dismissal of our complaint THAT WE FOUND A LARGE SNAKE UNDER A BED I would expect a full refund. They denied us this. They mentioned that if we visited Montauk again they could offer us some discount on a new booking. To think we would ever stay here again, knowing their casual and dismissive response to our rightful complaint is laughable. We finally came to an agreement that they would refund us a night of the stay. To recap, it took: 10+ unanswered phone calls 5 text messages that were ignored 3 actual conversations with customer service, of which not a single "I apologize that this happened" occurred I am attaching pictures and videos of the snake. It is incredibly disappointing that Dune Resorts treated us so poorly. To treat this situation like it was something overdramatic, or did not warrant us as guests to be upset, well I will let the video and pictures speak for themselves.
Montauk's Best Hotels that are most frequently booked by customers of Ruschmeyer's Montauk
Ranked #18 in Montauk's Best Hotels.
AppointmentTrader FAQ
Questions and Answers around the platform.
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923 Questions
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Z’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answerSold reservation
What do I do with the reservation after I sell it? Do I need to notify the restaurant?
Give the best answerPaid $75 for name change that didn’t happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated “postpaid” whereas none of my others make any mention. What gives??
Give the best answerMaking first reservation listing
I have secured a reservation with my resy app so I need to create an alias first or how does info get changed to person buying reservation
Give the best answerNew & have q’s
I’m new too. I’m trying the Trial and Error approach. I look at the top trending restaurants and make a few reservations then see what sells.
9:30pm Lilia Reservation Indoors on Friday 5/3 - What do you have that you'd be willing to trade for?
Would trade for a Carbone or 4 Charles
Give the best answerAside from higher rated listings, what do importance points provide?
The info blurb on importance points say that you get your listing pushed to the top if you have more importance points “and many other things” but what are these other things? Should I be trying to get these points?
Give the best answerFirst Time Bidder in Chicago
Can someone tell me if I did this correctly? I’ve searched the app and website and can’t really find any answers so I opted for a mildly popular (not the most) restaurant to start with and bid at the suggested price. Is it just a waiting game at this point??
Give the best answer