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🤢 2/5 - Disaster
By 👻 @Dimitri C, 12/12/2023 3:00 am
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Interior design is amazing, food quality is great. But…. If not a waiter from Kyrgyzstan, so sorry cannot remember his name; our evening would be ruined completely. First of all we were a group of 6, when leaving our coats nobody asked us if it was ok - they started putting all our coats on top of each other. Thats ok, but… they should ask. Then we were offered to get to the bar counter before our table was ready, which is also fine, but 2 of us decided to have a cigarette on the terrace and we were told would be ok as there were some heaters etc. Asked another host for the ash-tray and was told that we “actually should not be smoking there at all” and “they have no ash trays at all, as we should go out in a street to have a cigarette…” shocking! Checked with another host lady and she got us an ash-tray in a second. At the table, ordered food and drinks - all good, but when asked our food waiter to help with some extra drinks the response was “no, I am just a food waiter, you have to ask wine waiter, when she comes back…” no marinated ginger was on any of the plates, when asked were ignored…. And then a young waiter originally from Kyrgyzstan arrives and takes a leading role serving us. We got everything we needed and were adequately served since then. Still I was extremely disappointed that I failed to impress our quests. I hope you will come back to me to discuss this matter further.
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