I recently had a deeply disappointing encounter with - Ristorante Da Ivo Venezia - Buy Reservations
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🤮 1/5 - I recently had a deeply disappointing encounter with
By 👻 @Ari P., 08/31/2023 3:00 am
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I recently had a deeply disappointing encounter with Ristorante da Ivo that left me utterly frustrated and bewildered. Having made a reservation well in advance and even provided my credit card information to secure the booking, I was excited to try out what I had heard was a good restaurant. Unfortunately, my experience turned out to be far from what I had anticipated. Upon arriving at the restaurant on the designated evening, my excitement quickly turned into confusion and embarrassment. The host looked at me with a puzzled expression when I mentioned my reservation and provided my name. After a brief consultation with a colleague, he informed me that there seemed to be an issue and that they were unable to accommodate me. To my astonishment, the host then casually mentioned that they had apparently sent me an email, which I was supposed to have received earlier in the day, notifying me about their inability to honor the reservation. I was taken aback - not only had I received no such email, but I had also provided my credit card details to secure the reservation, which made the situation even more perplexing. While I understand that unforeseen circumstances can arise in the restaurant industry, the lack of communication and professionalism on the part of the restaurant was deeply disappointing. It's inconceivable to me that they would take credit card information and confirm a reservation only to later claim they couldn't accommodate without any direct communication. What hurt the most was not just the inconvenience of finding an alternative dining option on short notice, but the manner in which the situation was handled. The staff's attitude lacked empathy and understanding, leaving me feeling like an afterthought rather than a valued guest. In the end, this experience has left a sour taste in my mouth, both figuratively and literally. I strongly advise potential diners to exercise caution when considering making reservations at this restaurant. The disregard for customer service and the lack of transparency in their operations are major red flags that overshadow any potential culinary delights the restaurant might offer. In the world of hospitality, trust, communication, and respect for guests are paramount. Regrettably, my encounter with this particular establishment highlighted a stark departure from these principles. As a result, I cannot, in good conscience, recommend this restaurant based on my unfortunate experience.
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