the pizza is great! customer service and online is - Red's Savoy Pizza Edina - Buy Reservations
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🤮 1/5 - the pizza is great! customer service and online is
By 👻 @Abby B., 07/26/2022 3:00 am
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the pizza is great! customer service and online is terrible. I accidentally submitted a carryout order online (which is the default). the online never prompts the option to change, you need to know to change to delivery. anyway I realized my mistake immediately and called them to ask to change to delivery. only to be informed that I can't change it, can't cancel it, nothing without is having to go to her boss which she stated would "take forever". so now I will need to load my 3 small children in the car, drive over, unload them all, get the pizza etc. I realize this is a minor inconvenience and not a huge deal. but the way it was handled by who I spoke to and the fact that o can't correct it is extremely poor customer service
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