Intentionally allowing overbooking of courses and - Puttshack - Boston - Buy Reservations
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🤢 2/5 - Intentionally allowing overbooking of courses and
By 👻 @Goldie T., 03/18/2023 3:00 am
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Intentionally allowing overbooking of courses and restaurants may drive profits short-term, but customer service will fail and foot traffic will diminish. We booked a 12:40pm tee off, that stated after 1:30. When we were finally sat for lunch, our server had two tables-- 15 and 18 guests. In other words, he was slammed and then given a two-top and expected to serve us well. A well -run restaurant would never allow their servers and customers to be treated this way. Short staffing cuts corners, but always results in poor performance. It is highly unlikely that we will ever return to this location. There are better ways to spend a Saturday. (By the way, we landed with a very nice server after asking to be re-sat.)
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