I made a reservation for 2 for Sun. - Prime Catch Delray Beach - Buy Reservations
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🤮 1/5 - I made a reservation for 2 for Sun.
By 👻 @Rose P., 03/13/2024 3:00 am
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, at 1:15. I later changed it to 4 people, same time, same table. When we arrived, they did not have our reservation. After waiting approximately 40 minutes, we were seated in the area I had asked for. A hostess or manager named Rachael apologized to us for the mistakes. Finally, 3 of us got our food. After the three of us finished eating, the 4th meal finally came out. At this point I was very angry and embarrassed. I did not see Rachael to talk to again. I asked that the 4th meal be "comped" because it was not served with the 3 others. Instead the waitress brought out a complimentary bowl of sorbet. I did call the restaurant about this mess but didn't get far with Amy; she kept trying to find our reservation on her computer! Good luck if you want to have a good meal at Prime Catch, because apparently no one records reservations there.
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