High on cost, Low on service - Palette Cafe Abha - Buy Reservations
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😒 3/5 - High on cost, Low on service
By 👻 @traveljunkie4evr, 09/30/2022 3:00 am
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We booked 2 rooms for 2 nights in the last week of August. It's an average property to stay in. NO HOT WATER in bathrooms. We emptied 2,3 buckets of water on the first day after which water was only luke warm. They couldn't do anything about it. Felt bad wasting water. So we took bath with cold water on the second and third days. NO BUFFET IN BREAKFAST. They have only set menu and strange thing is the food they served was not consistent in taste. Poha tasted great on the first day and average on the next two days. They repeat the same menu on all days which is very boring! They had buffet on Sunday but same items with more limited menu. Parties happened at the coffee shop due to which service was utterly slow at dinners on roof top. We literally got main course items 1.5hrs after ordering. No kidding here. Lighting could've have been better at dinners. Not everyone likes to eat in front of only a candle. They give only 2 half litre bottles as complimentary everyday. No room service unless asked for and they don't give bottles until you ask for them. The guy at the reception also lied about the occupancy. He said all rooms sold out while the restaurant guy told us there was no buffet because of low occupancy. Overall, there's nothing great about the place. You won't miss anything if you don't stay here. Overpriced for both stay, amenities and service. P.S. Photo is of paan stain in the lift
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