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🤢 2/5 - Poor Service
By 👻 @Mehrnaz S, 03/07/2023 3:00 am
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We had made birthday dinner reservations at this restaurant. It was our first visit. The hostess took us to the furthest out table next to the service door when there were plenty of tables in the main dining area. We requested a different table, and they accommodated us. Waiter started off as attentive and friendly. Appetizers, pasta, and wine were good and timely. Then we waited and waited and waited for our main course. Waiter never came to check on us as to why we hadn't received our main course. Finally, after over 30min we received our food and my husband's steak was cold. Bus boy called a manager who proceeded to tell my husband they serve the steak at room temperature??? My husband returned his steak. We had half of two main dishes left. Another manager came by and with a very rude tone said "can we clear this" I pointed to the two main dishes and asked to have them boxed. When we arrived home noticed only one dish had been boxed. I called and requested for a message to be sent to the manager to call me, explaining our experience to the reservation lady. It's been two weeks and no one bothered to call. Won't be going back.
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