The customer service here is very offensive. - Ondori Asian Kitchen Las Vegas - Buy Reservations
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🤮 1/5 - The customer service here is very offensive.
By 👻 @Heidi R., 02/03/2024 3:00 am
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I wanted to order 2 items to go so I approached the podium and the Restaurant Manager was standing there counting his receipts and surprisingly did not bother to look up he just said, "for how many" I responded, just a few item to go so he pointed to my left and asked me to go on the other side of the velvet rope. There were no other customers in line or approaching and the inside did not look busy at all. So I walked to where he pointed and reviewed the menu while he continued counting his receipts. As I stood there waiting and hoping another staff member would come back to help me for about 10 minutes, I read a sign that said The restaurant basically tips themself for every order if you purchase under $50 they add $2.50 to your bill and if you purchase over $50 they add $5 TO ALL TO-GO orders.I asked him to clarify the sign and am I understanding this correctly and he Rudely said, "yes it doesn't matter what you order if you bought something for 50 cents we add that charge". I could not believe this man was so disrespectful, how do you work in the service industry and treat customers like this. I refuse to give my hard earned money to Pieces of Sh/t like this so I said no thanks and left.
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