They are gaining more and more negative reviews among the - Old Edwards Inn and Spa Highlands - Trade Reservations
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🤮 1/5 - They are gaining more and more negative reviews among the
By 👻 @Matilda M., 06/28/2023 3:00 am
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They are gaining more and more negative reviews among the locals. We used to eat at their restaurants- No more. Their customer service is horrible. We tried to call to make reservations a few times. Left messages, but no one even called back. One time, we just went there to see if we can get a table. We gave up and left after 15 min standing there the last time. We have two other properties in other parts of the country. This is the worst one from the Relais Chateau listings. Spoke with a concierge today about something. That woman hung up on me while I was still speaking. I called to inquire about something. Last summer, we were interested in finding out about the membership. We left our names and our telephone number with someone who was at the customer service desk. NO ONE CALLED. No surprise after how things were ar the restaurants. How in the world is this place still in the Relais chateau? I will definitely let them know about our experiences after this time.
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