Average food very poor service - Nipa Thai London - Buy Reservations
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😒 3/5 - Average food very poor service
By 👻 @shaaaaba, 03/11/2023 3:00 am
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Arrived on a Friday night for our reservation. We’re seated by a nice gentleman who took our drinks order. We ordered a 2009 Dom Perignon at £195, the bottle was slightly cold not child and the glasses were warm and had to be changed. We ordered a mix, roughly 12 starter dishes. The food was ok, not fantastic and was not that hot just warm. We then ordered about 8/9 main dishes and this was the real problem. 2 dishes came out then nothing for 4/5 minutes then 3 more dishes then another 4/5 minutes for a couple more then 5 minutes later the Rice arrived. So by the time the rice came out the other food was stone cold. We had to repeatedly ask for more drinks and it was at least 20 minutes after finishing our food that our plates were cleared. Our bill was over £600 for three people and honestly hand on heart I would say the food was was average at best and the service poor. We love Thai food and this was the first time visiting this restaurant but will definitely be our last time. When we went to pay the bill we had cash on us so I counted it out in front of the lady taking payment to which she then said it’s card payment please. I asked why card payment not cash and she said we like card payment. I said can you not take cash. She then said we can but can you please pay by card. I informed her that I had drawn cash out earlier for the meal and would be paying with cash. She walked away, she never said thanks while taking payment and as we walked out she completely blanked us and no one said good night or thanks for dinning with us. Really poor all round
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