This review is for the hospitality. - Monarch Restaurant Dallas - Buy Reservations
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Dallas's Best Restaurants that are most frequently booked by customers of Monarch Restaurant Dallas
Booked 5 times by Monarch Restaurant Dallas customers.
Ranked #6 in Dallas's Best Restaurants.
😍 5/5 - This review is for the hospitality.
By 👻 @Carlos S., 03/17/2023 3:00 am
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Amazing. Period. my wife and I brought our son to our Marriage Anniversary dinner and the whole staff was so welcoming. Our first contact with Monarch was the front desk on the first floor, complimentary champagne? Yes, please. As we exited the elevator to the monarch restaurant, we were greeted by a gentleman who welcomed us he escorted us to the host stand, we were a little early and they recommended that we should check out the cocktail bar on the next floor up, and the host will grab us when out table was ready. We were escorted to the cocktail bar with the gentleman and he brought us to a 360 view of downtown Dallas, pretty awesome , as you sip your cocktail.Within 20 minutes, a host made contact with us and informed us our table was ready, I mentioned we wanted to be seated away from service and traffic since we had a child and did not want to disrupt other guest or service. They gave us one of the best tables near windows and the kitchen. This was a god-send. As the night progressed, we ordered apps, bread, drinks and main courses. The staff, noticed our son get fussy and one on the cooks/ chefs decided to take it upon himself to play peek-a-boo from kitchen with my son. My son's laugh is so contagious, it made servers stop by and say "What's so funny, buddy, with big smiles" It was heart warming. As dinner progressed, everything tasted great, but children get fussy, and we hate to cause a scene, we decided to have dessert to go. This place is truly a master class in Hospitality.
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