AppointmentTrader FAQ - Mon Jin Lau Troy - Buy Reservations
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Mon Jin Lau Troy Reviews from The Last Year
Service is questionable today (ok, bad).
Brought appetizers to table without silverware or napkin. Had to ask for water. Had to walk to the bar for silver ware and napkin. Had to ask waitress to clear table before bringing entree. Waitress cleared dishes and left all the food particles on the table. VERY disappointing today. I have been here many times and today is the absolute worst service I have ever received here. Hard fail today! Staff is nice and offer many excuses for their poor service today. Horrible service! ....And to make matters worse, the stupid table leg is broken and the table has been wobbling since we sat down. There are all personnel and management issues. Sounds like someone needs a new GM......
Okay, I'm going to start from the beginning.
We had reservations for 9:00 p.m. after standing there for several several minutes more like 45 minutes. Even though our reservation was at 9:00, we ended up being seated at 9:45. The lobby was extremely packed. You could tell it was a younger crowd who wasn't there to eat. They were there waiting for the bar to turn into a nightclub so having a mixture of middle-aged people in a lobby with what look like teenagers with their unthinkables... Lol hanging out. (I'm sorry that's the only word I can think of using without getting kicked off Yelp) Lol Finally we were seated and it was a breath of fresh air when our waitress came. First thing she says. I'm sorry you had a crappy beginning. Can I get you a drink? I don't know how fast I jumped up but it was pretty fast and I said yes please. And I ordered the bang bang Bangkok. To be honest, I just ordered it because I love the name but it ended up being pretty good. It was a margarita with jalapenos in it. Then we move on to the food is an appetizer. I ordered the Eden on me, a California roll and a tampier shrimp roll. Today was ladies night so mind you everything. Your lady ordered was supposed to be half off so if you didn't get half off on your order today I would be calling the owner. Cuz they will not tell you and I even had to catch my waitress. Pull her aside and said hey you screwed up after the fact she already charged my credit card. So moving on we got the Mongolian chicken to split side of white rice. These little meat stick things that were set up with their own little fire. My mister had a beer. Didn't even bother wasting time for dessert. I won't be back. No offense but seriously the bill was over $90 for two people. We each only ordered one drink and that's without her realizing she didn't even take any money off. So for a $90 bill, if ladies are half off Aunt we ordered the same thing. Then why wouldn't the bill be 50 or 40 or 45? No the bill ended up being $79 so how they figure that out? I have no idea but you know why I was watching the front hostess and the hostess supervisor Aunt. The amount of unprofessionalism is disgusting. Mind you I was sitting next to the hostess for probably over half hour watching them watching their supervisor watching the manager watching security. After all we're yelpers isn't that what we do? LOL and what I seen was an absolute shame. Not once said the manager come up front to try to fix the situation. Yes, I'm talking to you. You older gentlemen with the beard. And the hostess supervisor was very comfortational with all the hostesses to the point where one almost walked out. My suggestion is you need to re-line up your entire staff I mean your entire STAFF. DO YOU REALLY WANT YOUR SECURITY GUARDS AND SWEATPANTS WEARING NO SOCKS AND TENNIS SHOES TO BE THE FIRST THING THAT YOUR CUSTOMERS SEE IS THEIR PROTECTION GOD FORBID A BUNCH OF CRAZY ASIAN LOVING PEOPLE GET OUT OF HAND? AT LEAST ASSIGN A DRESS CODE FOR CHRIST'S SAKES YOU ARE A WELL-ESTABLISHED BUSINESS IF YOU WANT TO KEEP HAVING TRASH COME IN KEEP GIVING TRASH SERVICE THAT'S ALL I'M SAYING, people like me and my Mister who come in here intend on spending good money and being regulars for a long time. Not to mention my voice can spread to the many. I'm not here to ruin a business. I'm here to make a business and push them to do the right thing. I hope they do the right thing and reach out. But I'm not your voice. So please feel free to leave your impression of how your experience was, but mine. Very disappointing. I've been looking forward to coming here for years, but you know what that has now come to a disappointing END.
Really miss authentic Chinese and Mon Jin Lau brought me
Really miss authentic Chinese and Mon Jin Lau brought me back to my childhood! My parents use to take me to Kow Kow Inn down on 6 mile and Woodward in Detroit back in the 60's and 70's.
The food was delicious.
Any of the noodle dishes are great, even for picky kids! The cocktails are also delicious, pricy, but I'd say worth it for the taste and the service! Everyone there is very sweet and welcoming. We will be back!
The food had a great flavor and great quality.
Overall, the service was good, but our waitress seemed to be fairly new to the job, so we never got silverware or napkins until we requested them. The place is a little bit loud and noisy and the tables are very close together. I would come back for the food and would give the service another chance.
Great food always.
Nice atmosphere and nice people who work there. Always a class act.
This place has been around forever.
We always have great experiences here and love the food!
Food is always top notch! Service is quick & polite.
Ambiance is authentic & lots of fun on Shanghai Wednesdays!
The food, service, ambiance is always fantastic! Been
The food, service, ambiance is always fantastic! Been coming to Mon Jin Lau for 29 years!
Great food, great service.
Great ambiance, very busy, this place is buzzing!!!! The hot and sour seafood is one of the best
If you are looking for fusion sushi this place might be it
If you are looking for fusion sushi this place might be it for you. The sushi looked amazing and well decorated, it was fresh. The flavour was there but not for my palate, it was confusing and didn't have the greatest taste. The best was crab Rangoon. The server was nice but they appeared to be rushing things. The lighting was calm and it's well decorated. They were extremely busy, with a lot of seating but too tight, it wasn't comfortable.
Excellent! Service, sushi and main dishes.
Highly recommend. Love the Great Wall roll
Well; was very pleasant place the food was my best they
Well; was very pleasant place the food was my best they change the menu couple times now is not the greatest but still a good place to go
The best calamari, sesame chicken around.
My favorite restaurant. Drinks and sushi are really good too
Fabulous!
Everything was delicious! It is the best sushi and sesame chicken I have ever had! The service was great and the food was excellent. Great overall experience.
The Asian Restaurant to go to in Metro Detroit.
Might be the best place in metro Detroit for Asian food. Have been there several times and have not been disappointed. We wish Detroit Area had other halfway decent Asian restaurants like this. Love their drink for two, PuPu Platter, Seafood hot and spicy soup and Mandarin Filet. Nice atmosphere and always good wait staff. Sushi was good too.
It used to be good
Expensive and food was mediocre. No longer worth the money. The menu is all over the place. I preferred duck and it was not very good. Time to move on
Troy's Best Restaurants that are most frequently booked by customers of Mon Jin Lau Troy
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Does customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answer